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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      66% would recommend to a friend

      (3,758 total reviews)
      avatar

      Brian D. Philips

      68% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      3.2

      Work/Life balance

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Aug 20, 2015

      No room for advancement, clues upper management.

      Center consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule (if they have enough people working your center) Good team members.

      Cons

      Senior leadership who is completely unaware how their company operates. The upper management seriously had no clue how their stores operate. They continually cut hours while expecting top tier service. Little tip: you aren't a retail store, you're a specialty store. If you are great taking care of clueless customers, and supporting clueless leadership, then this job is for you.

      3.0
      Jul 10, 2015

      Purple Promise

      Center consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was nice to be able to talk to District Managers during routine visits. Higher ups at corporate are easy to contact, for the most part and respond promptly. Human resources are excellent at handling complaints and investigating violations. If you make your way into Production, you learn a lot of print production skills that are applicable in the print industry outside of FedEx Office. There can be a sense of community and family if you land the right store with the right managers. I was lucky enough to work with a solid team who appreciated one another.

      Cons

      It's retail. It's customer service. You'll get a great deal of rude, disrespectful, nasty customers who want things done their way and refuse to adhere (or even understand) FedEx Office production and shipping policy. You really need to think on your feet and be flexible. My store was open 24/7 and we had a full-center remodel. We NEVER closed the center. There was fiberglass and open wires, falling ceiling panels, uneven floors, etc. Customers were furious! I had so many customers yell at me personally for this mess. Not cool.

      3.0
      May 13, 2015

      Center Consultant

      Center consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      FedEx Office is a decent place to work if you have no degree but you have an over abundance of people skils.

      Cons

      The pay is too low for what you will have to know. They force you to know all kinds of stuff and then 6 months later they turn around and change all the rules again. It takes over a year to even become accustomed to the rules you learn going into the job.

      Viewing 112 - 114 of 3,758 Reviews
      Related searches: FedEx Office jobs | FedEx Office salaries | FedEx Office benefits | FedEx Office interviews
      ReviewsFedEx Office reviews

      Glassdoor has 3,839 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.