FedEx Office reviews

3.6

66% would recommend to a friend

(3,751 total reviews)
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Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Mar 30, 2014

Overworked, underpaid

Recommend
CEO approval
Business Outlook

Pros

It's a job. Everyone needs money to pay their bills.

Cons

Customers are often unreasonable in their expectations of what services FedEx Office offers. High turnover, extremely low pay that is not commensurate with experience, company culture of suspicion, blame placed solely on the employee

1.0
Jul 26, 2013
Recommend
CEO approval
Business Outlook

Pros

-Good foot in the door for print work -Employees were great -Lots of opportunity to learn the ins and outs of production/design/retail

Cons

-Management will look for any excuse to write you up -Management more obsessed with selling pens/flashdrives/candy than selling print/design -Constant threat of being fired/written up/harassed by management -Truly the dumbest customer base in the history of retail (clueless about technology, enraged at the slightest problem, think print jobs are instantly created) -I was promoted (7 months after being told I would be promoted) only to discover that you cannot be promoted again until 6 months have passed (If I had been promoted when promised, it would not have been a problem) -Paid chump change, when one considers it is 8+ hours of nonstop work, work, work. -Constantly shifting hours -As a night shift employee, expected to clean the entire store, help every customer that walks through the door, AND do the giant pile of jobs left by the day shift to be ready in the morning. -Called constantly by the day shift during my time off about jobs (waking me up, my sleep schedule was non existent those 2 years) -Management limits the number of hirings a district can have, to the point that it does not keep up with (abnormally high) turnover

1.0
May 6, 2013

Worst job ever!!!

Recommend
CEO approval
Business Outlook

Pros

Pays a little more than McDonalds. Has air conditioning.

Cons

This company is so out of touch with reality it's scary! We are constantly tagging and retagging things despite the fact that we are understaffed. What this company expects us to be able to get done with the number of people we have is totally out of whack. They keep cutting payroll. We have the worst manager ever, even though our sales have been down ever since he started. Even worse, we took a company survey and his scores were horrible, yet the company hasn't done ANYTHING about it. They switched from Xerox to Canon to save money and it has been terrible. We have crappy software that we are supposed to use for every job, but it is a waste of time when they just need a couple pages printed. I could go on and on and on. Basically, this is the worst place ever! If the job market wasn't so miserable I would be out of there in a heartbeat.

Viewing 13 - 15 of 3,751 Reviews

Glassdoor has 3,832 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.