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      Federal Student Aid

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      Federal Student Aid reviews

      2.8

      22% would recommend to a friend

      (31 total reviews)

      Jim Manning

      16% approve of CEO

      20% positive business outlook

      Ratings by category

      3.4

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Work/Life balance

      2.7

      Culture & values

      2.7

      Career opportunities

      2.6

      Senior management

      Federal Student Aid has an employee rating of 2.8 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Federal Student Aid employee rating is 23% below average for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      31 reviews
      5.0
      May 13, 2013

      Great place

      Program analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      competent management and friendly colleagues. FSA and the Department of Education as a whole are generally more accepting of diversity; one of the few places within the federal government where you're free to be yourself. the mission is very rewarding (helping Americans pay for college).

      Cons

      Federal Student Aid is a 20 minute walk from the Department of Education headquarters (LBJ) building, which is where the gym and cafeteria are located.

      2.0
      Dec 12, 2025

      Borrower Defense Group

      Attorney
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many anymore. Used to have schedule flexibility and remote work, but those were taken away this year.

      Cons

      Run by lawyers who have never worked anywhere else, so they have very limited legal and managerial experience. They ignore basic principles taken for granted everywhere else and value form over substance. Attorneys are hired to do boring copy pasta work. Do not work here unless you are desperate.

      Viewing 10 - 12 of 31 Reviews
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      ReviewsFederal Student Aid reviews

      Glassdoor has 34 Federal Student Aid reviews submitted anonymously by Federal Student Aid employees. Read employee reviews and ratings on Glassdoor to decide if Federal Student Aid is right for you.