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      Ferguson

      Engaged Employer

      Ferguson reviews

      3.5

      58% would recommend to a friend

      (2,895 total reviews)
      avatar

      Kevin Murphy

      71% approve of CEO

      57% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Nov 29, 2022

      Not what it used to be-after 20 years I finally left

      Showroom consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to move around and seek positions nationwide. Benefits/vacation and perks are great

      Cons

      Culture/SOP/advancement varies drastically between locations and parts of the country. Leadership is lacking, support is lacking. Continually changing systems to improve, but seems to do the opposite. Commissions can be good, but extremely convoluted and even managers do not understand exactly how sales associates are paid. Leadership lacks in cultivating a positive work environment. Customers constantly complaining about not getting through to client services or manager support if the salesperson is not available and nothing is ever resolved to solve the communication issues. Impossible to move up unless willing to move to a major branch/city.

      4.0
      Jun 4, 2022

      Good Company, Trying Times

      Sales team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay if you care about the business and stay in it for the long haul, robust supply network with nearly unlimited resources, great coworkers, big company with deep pockets. Job security is excellent if you’re a below average performer or better. The company is starting to offer better incentives and bonuses for front line employees.

      Cons

      Staffing and infrastructure are inadequate for the current pace of business. Unqualified branch managers. Underperforming employees are shuffled around from one department to the next while high performers are asked to take on more work day in and day out.

      3.0
      Jan 1, 2022

      Great Company, but there are cracks in the system.

      Credit coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, Great co workers, great culture

      Cons

      No real plan for advancement within credit department. No seat at the table for black women. Company encourages you to become involved with inclusion and diversity, but undervalues what black associates bring to the company. Some managers care about the development of employees, other managers only care about what you can do to make their numbers look good. Management has developed passive aggressive virtual environment for employees. Managers are always in meetings and lack the ability to develop authentic relationships with team.

      Viewing 79 - 81 of 2,895 Reviews
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      ReviewsFerguson reviews

      Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.