Ferguson reviews

3.5

57% would recommend to a friend

(2,900 total reviews)
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Kevin Murphy

70% approve of CEO

56% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- Ferguson tends to hire well. People are very friendly. -In-depth training -Job stability -Benefits

Cons

- The pay is extremely unstable, not because this is a commission based role, but because you will NOT be paid until your accounts pay, regardless of how much you sold.. and they do not always pay/ pay on time. Companies will hold off paying until they receive all their material and with an un-steady supply chain, this becomes a problem for sales associates. Management will tell you to take more walk ins, as a solution to this. - Ferguson is a large, successful company that is VERY stingy with the money they pay employees. They recently have implemented a change to their pay structure where consultants make less on anything that is not a direct order, and as an established consultant, most of your accounts will not order direct so this will affect you greatly, tanking your earning potential by about 40%. I made more money as a new, low volume employee, then when I left as a seasoned high volume employee. - There is no flexibility. 8-5, in person, no exceptions. Clock in clock out. Mandatory hour lunch. Would not recommend if you have a family or plan to. - Extreme micromanagement on every level. - Huge amount of stress and workload for the pay - You are essentially working in a retail store, so expect to take walk ins all day and not to get any of your work done. - Extremely Ageist - You are more likely to get praise than a raise.

1.0
Dec 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits was okay that is about it.

Cons

Management in the credit department is all over the place. They seem to say one thing and do another. When you bring up what they said previously they back track. They change things all of the time and give you little to no time to adjust before they start trying to write you up. Micromanagement at its finest here. The system they use to track you is not accurate what so ever. The managers in the credit department needs to go back and get trained on how to manage people. I have been in 3 different positions while working at Ferguson never have I been written up. I had plenty of managers over the 5 years of me working there but my very last manager was the worst which is why left! It’s crazy to me that you can still have a toxic work environment working from home.

2.0
Sep 7, 2023

Watch Your Back

Recommend
CEO approval
Business Outlook

Pros

Employee Discounts are great and can immediately be accessed

Cons

Looking to grow and get ahead? Frankly it's a popularity contest and has very little to do with actual performance. Make sure you constantly smile, laugh at the higher-ups jokes, and never ever contradict your boss. If you can live with that you might, just might get your 3% COLA raise every year.

Viewing 139 - 141 of 2,900 Reviews

Glassdoor has 2,997 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.