Ferguson reviews

3.5

57% would recommend to a friend

(2,908 total reviews)
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Kevin Murphy

69% approve of CEO

54% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Basic health, 401k, dental, a set work schedule and a almost decent starting salary.

Cons

This company will lure you in to the job with an average salary that seems reasonable for the job. However, regardless of your performance do not expect to get a an actual raise. This company will only give raises based off of years and years worked with the company. And not based on the actual workload you do. So if you do 3x as much as someone that's been here 10 years, Expect to remain at half their pay ( your starting salary) until 4 or 5 years with the company. So feel free to coast at the minimum. Effort is not rewarded whatsoever. Also never expect the company to do anything for its employees. No christmas , Thanksgiving, new years parties. No company outings, nothing. Period. If you are looking for a place that rewards hard work and values employees and a good work atmosphere avoid this company. If you are fine with coasting and collecting a moderate paycheck this is the place for you.

2.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment, you can really learn the ropes of the plumbing industry.

Cons

Long Hours Crappy Pay for unbelievably hard work No incentive to really take care of the customer and get them the absolute best product, it doesn't pay as well as hocking Ferguson "private label" merchandise. You become a slave to what they want you to sell. Commission structure sucks - if you have a return or huge appliance sale in one pay period it can bring down your entire average pay percentage wise, so even if you sold things at a high margin, you still make less than one percent commission... you should be paid per item you sell. No understanding of family life - no flexibility in hours Management is poorly trained for their positions, little understanding of HR norms Sexual harassment is the norm...always skirting the line of what's appropriate Good Old boys/Only trainees get promoted Customers are valued only for their $$$, associates are valued even less Management has access to perks and parties that are never open to sales people - you know the people generating your paycheck?? Regularly was encouraged to skip lunch to help walk in customers unrealistic expectations of what you can accomplish in one day zero administrative support from client services - poorly trained support staff = little accountability, constant passing of the buck back to sales staff I could go on...and on

2.0
Nov 8, 2018

Disappointed with recent news

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, relocation accommodations, financially secure company

Cons

To get anything done (updating showroom tags or a new card reader)is a lengthy process. Excessive punishment to undeserving employees.

Viewing 2119 - 2121 of 2,908 Reviews

Glassdoor has 3,006 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.