Fetch Package reviews

2.5

30% would recommend to a friend

(30 total reviews)
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Michael Patton

29% approve of CEO

26% positive business outlook

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30 reviews

Reviews about "Culture"

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1.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

It was remote and the pay was good

Cons

Where to begin? Incompetent CX directors who didn't even know how to do their own job and ultimately traded their entire team for cheap foreign labor, their utter lack of respect for the employees, lack of communication, poor business decisions that resulted in multiple layoffs...The fact that this business doesn't have any competitors is proof this is an unwanted and unnecessary business. Why put one more person between your package and yourself? They have had, for years, drivers who consistently steal packages, sometimes with the help of the facility managers, and have done nothing to fix it. They are constantly trying to "restructure" but continue to ignore the fact that the issues at the facilities need to be corrected first. They FORCE the service on residents who do not want this service. They continue to expand into new markets while their existing ones fail, and the people who pay for it are the ones they vowed to protect. Instead, they laid off their entire team of customer support agents to outsource them for at least a quarter of the cost. Their motto is "people helping people" but the only people they help are the c-suites. I guarantee the CEO is trying to make his margins look good so he can sell this "company" to someone who doesn't realize how bad off they are. Please, do NOT invest with this company. Talk to the residents who have to rely on this terrible service before investing, or the countless employees who have been repeatedly shafted by this awful company first. Ever watched Woodstock 99? Fetch is about as successful, and the leaders of both are equally delusional and take 0 accountability for their actions and the impacts their awful decisions have had on people who trusted them.

3.0
May 16, 2022

Hmm

Recommend
CEO approval
Business Outlook

Pros

The pay isn't bad for the job, and the community (depending on warehouse) can even be considered a family vibe.

Cons

They claim to promote growth from within, but from what I've witnessed firsthand is they'll hire an outsider who doesn't know the company, lingo, or culture, and has little to no experience working the warehouse field. But they will give employees hoops to jump through before they can move on up, and are more hesitant utilizing them. Than a confused, and often chaotic and self righteous outside force.

3.0
Mar 14, 2022

Fetch Package

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Getting to work remotely and the flexibility.

Cons

Don't get paid enough for the work done and others take credit for your work.

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Glassdoor has 153 Fetch Package reviews submitted anonymously by Fetch Package employees. Read employee reviews and ratings on Glassdoor to decide if Fetch Package is right for you.