Does Fetch Pet Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Fetch Pet Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Fetch Pet Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Fetch Pet Insurance?

74% of Fetch Pet Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fetch Pet Insurance 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Fetch Pet Insurance?

Happiness Manager (20) , Claims Adjuster (13) , Licensed Pet Advisor (8) , Customer Advocate (6) , Customer Service (5) , Customer Service Representative (5) , Manager (4) , Director (3) , Finance (3) , HM2 (3) , Insurance Sales Agent (3) , Marketing (3) , Member Experience Associate (3) , Sales (3) , Shelter Agent (3)

What are the pros of working at Fetch Pet Insurance according to real employee reviews?

"Work from home is a great benefit." ((in 19 reviews)); "Great culture" ((in 14 reviews)); "Leadership is growing the business and is able to make decisions that are positive for the company not just a select few privileged." ((in 10 reviews)); "Some really great coworkers." ((in 9 reviews)); "The benefits are decent." ((in 7 reviews))

What are the cons of working at Fetch Pet Insurance according to real employee reviews?

"Poor management, lack of care" ((in 12 reviews)); "Pay is low." ((in 11 reviews)); "Upper management is 99% white middle" ((in 7 reviews)); "The salary is $45,000." ((in 6 reviews)); "You may get different answers from different supervisors or managers." ((in 6 reviews))

What are employees saying about Fetch Pet Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fetch Pet Insurance layoffs and their outlook for job security at Fetch Pet Insurance in 2026.

What are the top reviewed Fetch Pet Insurance locations?

New York , Newtown Square , Philadelphia , Newtown , Newtown Sq , Portland , King of Prussia , Fort Lauderdale , Atlanta , Phila , Blackwood , Saint Louis , Indianapolis , Akron , Columbus , California City , Los Angeles , Redondo Beach , Denver , Hartford , Henderson , Ambler , West Chester , Philipsburg , Columbia , Jacksonville , Orlando , Charleston , Kennet Sq , Japan

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Fetch Pet Insurance

Fetch Pet Insurance reviews

4.1

74% would recommend to a friend

(19 total reviews)

Paul Guyardo

92% approve of CEO

85% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

4.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

Reviews about "Diversity & Inclusion"

Return to all reviews

5.0

Oct 12, 2025

Company Review

Shelter sales associate

Recommend

CEO approval

Business Outlook

Pros

Excellent Work/Life Balance Comprehensive package of benefits Supportive staff to ensure success Continuous learning culture Diversity

Cons

More opportunities to come together in person

Fetch Pet Insurance Response

8mo

Thank you for sharing your experience! We’re glad to hear you’ve felt supported and found a great work/life balance at Fetch. We appreciate your suggestion about more in-person opportunities, it’s great feedback.

5.0

May 14, 2025

Great Place to Grow and Thrive Professionally

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Supportive and collaborative team environment. -Leadership is approachable, transparent, and genuinely invested in employee development. -Clear career growth opportunities and internal mobility. -Strong focus on work-life balance – flexible hours and hybrid work options. -Competitive salary and benefits package, including generous PTO and wellness initiatives. -Company culture that values inclusion, innovation, and continuous learning.

Cons

-A fast-paced environment may not suit everyone. -Some growing pains as the company scales, but leadership is receptive to feedback.

Fetch Pet Insurance Response

Thank you for the great feedback! We're happy to hear you feel supported and see a clear path for growth. It’s employees like you who help make Fetch a great place to be.

1.0

Jul 7, 2024

Steer clear

Senior manager

Recommend

CEO approval

Business Outlook

Pros

- kind co-workers - free lunch in NYC office - some employees (but not all) get equity

Cons

- very few managers at Fetch actually provide feedback to help their subordinates grow in the org - extreme culture of micro-management that is created by the CEO and trickles down throughout the organization - very high turnover on the design, creative, and product teams - due to overwork, micromanagement, and distrust from executives - I had 3 different supervisors over the course of 18 months - lots of fake DEI initiatives that make the execs feel better but never do anything to actually bring about real diversity and inclusion in the org

Viewing 1 - 3 of 19 Reviews

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Jobs at Fetch Pet Insurance

Retention Advocate III

Member Experience Associate

Member Experience Agent III

Strategic Partner Specialist

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Fetch Pet Insurance

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Great Place to Grow and Thrive Professionally

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