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Fetch Pet Insurance

Engaged Employer

Fetch Pet Insurance reviews

4.1

74% would recommend to a friend

(76 total reviews)
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Paul Guyardo

92% approve of CEO

85% positive business outlook

Reviews by job title

76 reviews

Reviews about "Culture"

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5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent communication and follow-up throughout each step of the interview and application process. I always felt informed on next steps and appreciated the responsiveness from the recruiting team.

Cons

Overall, the experience was very pleasant. The only minor issue that occurred was a time zone miscommunication during scheduling, but I believe that was simply an understandable error on both sides.

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a really positive experience working here in customer service. The training was thorough, management is approachable, and the team genuinely helps each other out. Like any customer-facing role, some days can be busy or stressful, but I’ve always felt supported. The company seems to care about both employees and customers, and leadership communicates updates clearly. I also appreciate the flexibility to work from home and the opportunities to learn new skills over time.

Cons

Sometimes hard to deal with emotional calls from pet parents dealing with their sick pets :(

2.0
May 6, 2026

unenjoyable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to talk to people about their pets.

Cons

Very stringent on time. Lacks flexibility. Managers are condescending. Cannot apply for a different position without being employed there for a year.

Viewing 1 - 3 of 76 Reviews

Glassdoor has 234 Fetch Pet Insurance reviews submitted anonymously by Fetch Pet Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Fetch Pet Insurance is right for you.