It becomes a numbers game for your sales. If it looks like you might miss your sales mark you’re encouraged to come in on your weekends to make up the numbers. April 2024 though the shelter sales team as a whole looked as if we would miss our goal, per the email by Ryan Heron who is the Chief Commercial Officer. There was a giant push for everyone, even agents who have met their goals, to come in on days off to help the team meet it. That week ended with a lot of pressure from management with another email from Ryan Heron saying that we had record breaking sales. It was a lot of push to set a goal.
Ultimately, management does care about their staff. They want the numbers. They don’t foster a work/life balance.
The salary is $45,000. Though during my interview there was a discussion that I had the potential to make up to $100,000. I think they said that to rope me in more than anything.
No overtime. Your salary.
Finding the employee handbook is very difficult.
Sales managers seem to not like the new shelter portal for booking sales. It seems like they would prefer the policy be booked over transparency.