Does Fetch Pet Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Fetch Pet Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Fetch Pet Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Fetch Pet Insurance?

74% of Fetch Pet Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fetch Pet Insurance 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Fetch Pet Insurance?

Happiness Manager (20) , Claims Adjuster (13) , Licensed Pet Advisor (8) , Customer Advocate (6) , Customer Service (5) , Customer Service Representative (5) , Manager (4) , Director (3) , Finance (3) , HM2 (3) , Insurance Sales Agent (3) , Marketing (3) , Member Experience Associate (3) , Sales (3) , Shelter Agent (3)

What are the pros of working at Fetch Pet Insurance according to real employee reviews?

"You get to work from home but you have to be good at your job it will be noticed if you slack off." ((in 17 reviews)); "Great culture" ((in 16 reviews)); "Pay is good and the job itself is fun." ((in 12 reviews)); "Leadership is approachable, transparent, and genuinely invested in employee development." ((in 11 reviews)); "Some really great coworkers." ((in 9 reviews))

What are the cons of working at Fetch Pet Insurance according to real employee reviews?

"Poor management, lack of care" ((in 11 reviews)); "Upper management is 99% white middle" ((in 7 reviews)); "The salary is $45,000." ((in 7 reviews)); "You may get different answers from different supervisors or managers." ((in 6 reviews)); "Communication is lacking." ((in 5 reviews))

What are employees saying about Fetch Pet Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fetch Pet Insurance layoffs and their outlook for job security at Fetch Pet Insurance in 2026.

What are the top reviewed Fetch Pet Insurance locations?

New York , Newtown Square , Philadelphia , Newtown , Newtown Sq , Portland , King of Prussia , Fort Lauderdale , Atlanta , Phila , Blackwood , Saint Louis , Indianapolis , Akron , Columbus , California City , Los Angeles , Redondo Beach , Denver , Hartford , Henderson , Ambler , West Chester , Philipsburg , Columbia , Jacksonville , Orlando , Charleston , Kennet Sq , Japan

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Fetch Pet Insurance

Fetch Pet Insurance reviews

4.1

74% would recommend to a friend

(222 total reviews)

Paul Guyardo

92% approve of CEO

85% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

4.0

Career opportunities

Fetch Pet Insurance has an employee rating of 4.1 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fetch Pet Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

222 reviews

4.0

May 15, 2026

Unmatched flexibility with dedicated teammates, but high demands

Claims manager

Recommend

CEO approval

Business Outlook

Pros

The greatest pro is the unmatched flexibility, providing a level of work-life balance that is rare in this industry. More importantly, the 'people' element here is real—you’re surrounded by teammates who genuinely care about your well-being and are 100% dedicated to the pet parents we serve.

Cons

We have high demands on productivity for individual contributers and management is understaffed.

5.0

May 11, 2026

Supportive team culture with strong training and flexibility

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I’ve had a really positive experience working here in customer service. The training was thorough, management is approachable, and the team genuinely helps each other out. Like any customer-facing role, some days can be busy or stressful, but I’ve always felt supported. The company seems to care about both employees and customers, and leadership communicates updates clearly. I also appreciate the flexibility to work from home and the opportunities to learn new skills over time.

Cons

Sometimes hard to deal with emotional calls from pet parents dealing with their sick pets :(

5.0

Jan 27, 2026

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good to be able to work remotely

Cons

None at this time currently.

Viewing 160 - 162 of 222 Reviews

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Jobs at Fetch Pet Insurance

Member Experience Associate

Retention Advocate (II, III)

Retention Advocate III

Member Experience Agent III

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Fetch Pet Insurance

Fetch Pet Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unmatched flexibility with dedicated teammates, but high demands

Supportive team culture with strong training and flexibility

Review

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