Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,449 total reviews)
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Abby Johnson

84% approve of CEO

77% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,449 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

18K reviews
2.0
Mar 19, 2024

Great co workers, terrible upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were some great people who worked there. They had great benefits and the offices were very nice

Cons

I came in after getting my degree to this new "entry program" and told them I wasn't particularly interested in answering phone calls. During the interview, they said there were "some phone calls" in this job, but you would be spending most of your time learning about the company, then be able to choose where you wanted to go within the company and learn toward that. In reality, you were just pushed to take 401k phone calls most days and they tried their hardest to get you to only pursue other phone roles. Do not recommend this program if you don't want to be stuck on phone calls every day. The pay was also terrible for a role that at the time required a degree.

3.0
Nov 30, 2023

Mandatory Review

Recommend
CEO approval
Business Outlook

Pros

401k match is great, 7% Offer other little benefits like a fitness reimbursement up to $300.00 Personally I haven't had a negative team experience

Cons

They say they promote diversity and inlcusion and stress the culture and all those other buzz words but they really dont do anything other than talk about it. They're forcing people to come back to office even though there's been massive feedback about how that will negatively impact employees - upper management doesn't even pretend to care anymore. They're looking to cut costs and take it from raises/bonuses/OT even though the company has had huge growth and the company owner is one of the richest women in America There is a huge issue with managers not being able to provide actionable/useful feedback when trying to move to a new role or when discussing performance. They tell you how great you are but when it comes to why you didnt get the job/performance rating you were expecting they just tell you someone was just a little better but keep doing what you're doing

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Fidelity Investments Response
2y
Thank you for your feedback. We are committed to improving diversity and inclusion at all levels of our workforce, and we always want to hear from our associates, particularly concerning our opportunities to improve. If you’re willing to share a bit more detail, we’d welcome the opportunity to listen. Please contact us at 800-835-5099 Prompt 2, 4, then 1.
1.0
Nov 27, 2023

No respect

Recommend
CEO approval
Business Outlook

Pros

The benefits are solid... Or so I'm told honestly I don't understand why we don't have a single payer system it's insane that to have health care you need a stable job. Don't even get me started on dental... What are they? Luxury bones?

Cons

Despite the fact that the average employee of this company can't even power on a computer my role is the lowest paid in the company. To be clear the folks who work from home taking chats/calls who escalate their tickets to my team make more than my team. Let's talk numbers. Inflation in 2021 was around 9% but the average raise for my team was 2%. 2022 was again around 9... But we got a whopping 7%. That's a pay cut baby. When we spoke to our leadership they literally told us to go find another job. What's more is there is no out. You are trapped in this role forever or until you find something better elsewhere. They offer programs to "help you progress." but then banish the techs because they don't want tech people. They also abuse the ever living crap out of contractors. They want you as an employee handling people with millions of dollars in trades laptops but they don't wanna give health care. Incredible.

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Fidelity Investments Response
2y
Thank you for taking the time to share your experience with us. We value your feedback and would like to learn more about the concerns that you raised. If you would like to reach out to us, please call 800-835-5099 Prompt 2, 4, then 1.
Viewing 133 - 135 of 18,449 Reviews

Glassdoor has 21,297 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.