Fidelity Investments reviews

4.1

78% would recommend to a friend

(18,455 total reviews)
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Abby Johnson

83% approve of CEO

77% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,455 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

18K reviews
3.0
Sep 15, 2018

Financial Adviser at Fidelity = Churn and Burn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work hard and you are smart you can make an attractive income in the Financial Adviser (Consultant) role. Company benefits are fantastic. Fidelity has a very respected and recognized brand. Largest 401k provider in the US, provides amazing cross selling opportunities.

Cons

There are many. 1) Financial Advisers have 300-1000 households to support and no real help to do so. The support staff is too inexperienced to do much more than help with some admin stuff and if they are good enough to actually help clients they move into a Financial Adviser role. 2) Your experience as an adviser can be made much worse by terrible managers who micro manage and have little knowledge of what you actually do. 3) Assuming 1 and 2 above, Financial Consultant role is too much of a grind to be a career. You either spend 2-5 years there and then move into management or you burn out and leave. Advisers have 300-1000+ households and there is no meaningful compensation for retention of assets given the book sizes. ($40k year for a $200 mil managed money book? - book generates $1.5 - $2 mil annual revenue and you give the adviser $40k?) Vast majority of your comp is tied to annual sales and what you have done in the past means nothing. Therefore clients that have a plan and 100% wallet share are undesirable. Since company is so large and has so many clients they need to fill the chairs with advisers quickly. Many advisers are 20 and 30 somethings with little or no background in finance, they do the bare minimum for planning and only want to sell products and managed accounts. There is little incentive to really deliver a sound plan because that actually takes time and who has time with 1000 clients? Overall - the reality is Fidelity is good for “mass affluent” financial help but they are too big and cookie cutter to truly help people with more than $3-$5 mil. Due to size they have to reduce services to lowest common denominator to ensure consistency.

2.0
May 16, 2018

Great Benefits, Not so great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good place to get licensed.

Cons

Average to poor pay, Sweat Shop, management always looking to fire employees.

1.0
Mar 29, 2018
Recommend
CEO approval
Business Outlook

Pros

-Learning about Retirement Savings accounts

Cons

-Hours -Treatment of employees -Micromanaging -"Call Avoidance" -Under trained Management -Lack of opportunity for growth -Tracked for breaks and lunches down to the minute -no flexibility to move your schedule -lack of vacation/sick time compared to other companies -low pay -work life balance/requires overtime

Viewing 169 - 171 of 18,455 Reviews

Glassdoor has 21,305 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.