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      Fidelity Investments

      Engaged Employer

      Fidelity Investments reviews

      4.1

      78% would recommend to a friend

      (18,455 total reviews)
      avatar

      Abby Johnson

      83% approve of CEO

      77% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.6

      Senior management

      Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,455 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      18K reviews
      1.0
      Dec 20, 2017

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package Fidelity offers the employees to be apart of their cult.

      Cons

      Jackie Lawson was correct about Fidelity Investments retaliating against employees that are reluctant to cooperate with their illegal activities. Fidelity (upper management) glean personal information and use it to laden the individual with embarrassment amongst their peers as punishment. Fidelity Investments definitely practice unorthodox discipline methods to gain control over their employees.

      4.0
      Aug 31, 2017

      Overall, a great company

      Publishing developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits - 401k (100% up to 7% matched), profit sharing, medical/dental, paid holidays, paid vacation, gym membership reimbursement, tuition assistance, student loan pay off, ability to work from home in many departments/roles... I could go on and on! Great work environment. Nice facilities. Great culture. Awesome folks to work with. Management was wonderful.

      Cons

      In my department (Learning & Development), there are constant changes and reorganizations, thus leading to shifts in teams and eventually lay offs. Fidelity is a chronic "reorg and then lay off" company and I experienced it firsthand after being with them for 11 years, along with many others in my group - some with long tenure and even more with incredible talent. Since the owner, Mr. Johnson, stepped down and allowed his daughter, Abby, to take over, so much has changed and not in a good way. It is really unfortunate.

      4.0
      Jun 18, 2017

      great company, great benefits, but things are different

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fidelity has a great name. Customers trust Fidelity. The firm has tried to come up with innovative benefits to retain talent.

      Cons

      Pay is low relative to the industry. Fidelity's best days are behind it, but still a strong company. Unfortunately management has evolved over recent years and now there is a bit of a toxic culture, where appreciation is not shown or felt by the rank and file. The "new breed" of branch management is primarily to blame for this.

      Viewing 172 - 174 of 18,455 Reviews
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      ReviewsFidelity Investments reviews

      Glassdoor has 21,305 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.