May 4, 2026
Fidelity TalentSource reviews
3.4
53% would recommend to a friend
Abby Johnson
71% approve of CEO
56% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
5.0
Jul 17, 2020
Great Company! Why look anywhere else!?
Current employee, less than 1 year
Westlake, TX
Recommend
CEO approval
Business Outlook
Pros
-Respectful, Inclusive Workplace! Fidelity encourages anyone to bring up to someone you trust about something someone did or said that made you uncomfortable and Fidelity has no tolerance for inappropriate and disrespectful behavior! -Since COVID 19 hit 99% of this company works from home! (This position allowed working from home 2 days out of the week before COVID happened.) -Work from home but not alone! Excellent technology giving you all the tools you need to be successful and feel connected with you coworkers and managers. -Flex time! With this position getting one planned paid hour off a week. ( i.e Getting off at 4 instead of 5 on Friday and getting paid that hour. What company does that? - VERY STABLE! When companies during COVID-19 are laying off people this company is hiring. Most businesses get busy in the summer while this company gets busy in the winter. -Free Essential Health Insurance - Job Advancement! The Career Center is dedicated in giving you resources for job advancement where the people associated are there to help you obtain a job you want within Fidelity. - Plenty of other Pros!
Cons
-Phone work gets repetitive (Would really have to fish for cons to find them!)
1.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook
Pros
Part of Fidelity, nice locations, some.good employee on staff
Cons
No advancement, outdated with the culture and pay structure, once you come on board you are stuck. Staffing is slow and getting beat by vendors so it's tough to make goals. HR rules the place and spills everyone's details, you know who is the favorites. So many unhappy people.are here and looking to make a move outside of the firm or direct to fidelity. Management doesn't listen, is more concerned with their image and reports than making real changes to better the company. Culture is bad, hr and tech can do whatever they want and TA is stuck in the office all the time. Business has changed but we are stuck with a poor model and dont look at market trends to keep employees happy. Lost a few good employees and others are fed up. Hopefully the new head of HR for fidelity can make some really needed changes he needs to look at this place and see what needs to change. Vendors keep taking my fills and that is all management cares about is making themselves look good and blaming the little grunts.