Fifth Third reviews

3.6

61% would recommend to a friend

(4,135 total reviews)

Tim Spence

70% approve of CEO

61% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked for the greatest managers and learned many things. I worked hard and was rewarded for my accomplishments. I appreciated the use of the Engagement team.

Cons

I had to resign, because of relocating. When working on the overnight shift, sometimes holidays were missed with family.

1.0
Mar 7, 2015

Unhealthy.

Recommend
CEO approval
Business Outlook

Pros

A paycheck. That is it.

Cons

Where does one even begin? - Unqualified management who only manage up - Layers upon layers of bureaucracy. Nothing ever gets done efficiently or correctly - Poor titles and general role clarity - Terrible, outdated processes (if there are any at all?) - Outdated technologies (everything breaks, constantly) - Management who will throw you under bus in a heartbeat - Management that takes credit for their employees work - Management that plays favorites with their employees - Unfriendly and untrustworthy co-workers (can’t blame them, as it’s just a side effect of an unhealthy workplace) - High impact decisions made off ‘feelings’ and not facts or data - No accountability placed on Managers (they’ll blame someone who makes 3 times less than them, instead) - Negative work environment, where people are extremely unhappy - They don't care about previous experience or skills. You either act like management's dog, and play by their rules, or you will be labeled as 'uncooperative' or 'confrontational' or some other ridiculous word meant to demoralize you to the point you have lost all your self worth. In that sense, it's like being a slave or infantry. If you like being abused and want to lose your career confidence—work here. If you are looking for something more fulfilling in a career and don’t feel like being miserable everyday—do not work here.

1.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Remote access, which means you can work straight through the one day you take "off" in an entire year.You can use your personal cell so that clients can text and call you all day on Memorial day and Christmas Eve. You can pay for your company trip for training and expense it later. It is so wonderful that they tell the training class after arrival that it is up to us to pay first and expense meals and hotel later. Fifth Third makes a big deal about supporting the military but is not a preferred lender for the Welcome Home Hero home loans. Vets should shop around first. Also, they have new mlos thinking their Dr loan is the best, when there are other banks out there who also have Dr loans. Fifth Third increases the pricing on these...not very competitive.

Cons

In an effort to source my own leads (zero quality leads from bankers)...I met with a realtor(one of the many), a family friend, in the business for 30 years. His main suggestion was that I work for a different company. In his experience, he lost clients after the long turn time. He said he would never use Fifth Third Mortgage again.During training, I asked three times about the application fee. Three times because I couldn't get a straight answer. As it turns out, I accepted the $495 app fee when I took the app and supporting docs. I was later told you have to wait ten days and legally, I could not collect a different check, so, it came out of my pay. Our trainer resigned after 2 months. The ten of us were assigned branches on our own. It was supposed to be six months. Each question would take multiple calls and emails. My manager said call the resource desk, and they would say that I would need to ask my manager. Their systems for working and taking a loan app would freeze up. Processors and closers would get laid off and you would have to fight to get your loan to close.

Viewing 3496 - 3498 of 4,135 Reviews

Glassdoor has 4,354 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.