Fifth Third reviews

3.6

61% would recommend to a friend

(4,134 total reviews)

Tim Spence

69% approve of CEO

60% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent team work while making our customers happy is what made it worth it every day. I loved the people i worked with including my manager.

Cons

Staffing was typically low. Sometimes it's hard to make customers happy when there are not enough people to adequately take care of them. We made it work though.

2.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, working in a revitalized downtown is nice, especially in the summertime. Flexibility with work schedules.

Cons

Three items. First, IT departments that are support in nature (infrastructure, database, reporting, etc) are ridiculously understaffed. Secondly, advancement is directly tied to what division you're working in. Work for the wrong division (like support IT departments listed above), and you can kiss any thoughts of advancement goodbye. Thirdly, the politics. Good Lord Almighty, the politics.

3.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are available after just 30 days.

Cons

The computer based training, transaction processing systems, and mobile banking systems were difficult to navigate and were not user friendly. The entire training process which focused on customer experience is a white wash. This bank portrays itself to be an institution focused in customers, but the same scheme plays out: sell, sell, sell.

Viewing 3577 - 3579 of 4,134 Reviews

Glassdoor has 4,353 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.