Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,349 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Fifth Third to a friend and 60% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fifth Third?

61% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (344) , Personal Banker II (213) , Customer Service Representative (208) , Personal Banker I (136) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 452 reviews)); "The pay is good and overtime" ((in 270 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 216 reviews)); "Having a regular schedule and work life balance was good" ((in 163 reviews)); "the culture and work atmospere was great" ((in 139 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 195 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 97 reviews)); "No bonus" ((in 25 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 25 reviews)); "Poor communication" ((in 24 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

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Fifth Third

Fifth Third reviews

3.6

61% would recommend to a friend

(4,130 total reviews)

Tim Spence

69% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.5

Compensation and benefits

3.2

Senior management

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jul 21, 2014

It was all right, very male dominated though.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not really hard or challenging

Cons

Hard to move up and be promoted

2.0

Jul 20, 2014

Car Sales Tactics

Financial service representative

Recommend

CEO approval

Business Outlook

Pros

Great company for hard cold call type sells. The company is great for developing career driven sales employees.

Cons

The company engages in car sales tactics. The retail banking department has a meeting weekly called the "firing line", where if you have not meet your goal for the month you are now the target. Fifth Third retail banking is disorganized and extremely cheap in regard to the level of pay deserved by its employees. Be expected to regularly conduct wire, acquire business accounts and card processing account, obtain investment account, in addition to opening consumer account and credit cards

2.0

Jul 16, 2014

From good to bad to really bad

Processing clerk

Recommend

CEO approval

Business Outlook

Pros

401k matching- vacation days- low cost dental insurance, occasional free pizza or pitch-in dinner, profit sharing benefit at end of the year

Cons

After 2008 with the financial fallout, it became a constant case of squeezing employees with more work for the same pay or a very tiny raise. Then came outsourcing of jobs and fewer hours per week. But this is probably true for most mid to big size banks. The typical brown-noser(s) who would rag on fellow employees to get in good with the clueless manager didn't help the environment either.

Viewing 3625 - 3627 of 4,130 Reviews

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Jobs at Fifth Third

CSR/Teller - Stadium Office (Ann Arbor, MI) - Full Time

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Fraud Analyst I -Check Fraud- Disputes-Mon-Fri 11:00am to 8:00pm, Sat 9:00am to 3:00pm

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Whitehall, OH

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CSR/Teller - Petoskey, MI - Full Time

Petoskey, MI

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CSR/Teller - Napier (Benton Harbor, MI) - Full Time

Benton Harbor, MI

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