Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,349 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Fifth Third to a friend and 60% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fifth Third?

61% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (344) , Personal Banker II (213) , Customer Service Representative (208) , Personal Banker I (136) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 452 reviews)); "The pay is good and overtime" ((in 270 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 216 reviews)); "Having a regular schedule and work life balance was good" ((in 163 reviews)); "the culture and work atmospere was great" ((in 139 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 195 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 97 reviews)); "No bonus" ((in 25 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 25 reviews)); "Poor communication" ((in 24 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

Fifth Third reviews

3.6

61% would recommend to a friend

(4,130 total reviews)

Tim Spence

69% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.5

Compensation and benefits

3.2

Senior management

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jul 30, 2014

Best group of people I've ever worked with

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I know every place varies, but the branch I work at has the best group of coworkers I've been with. The people are very friendly and supportive. The environment really promotes growth and professional development! There are also incentives and bonuses for people/branches that are doing well and meeting their goals.

Cons

There is a lot of information to learn, but with time you get the hang of everything.

5.0

Jul 26, 2014

Great company that cares about their employees

Retail personal banker

Recommend

CEO approval

Business Outlook

Pros

5/3 is fantastic place to work. They are an organization that recognizes and rewards their employees for performance and production. They really do want to promote from within.I started with 5/3 four years ago. Since then I have been promoted me 4 times! From a part time teller to full time, to lead teller, to senior teller to personal banker. Now, I'm currently going through the bank's sponsored licensing program to become a licensed personal banker! Exceptional managerial coaching, fantastic business partners, and hard work has helped me develop and learn the skills necessary for my success and promotions. Employees are very fortunate to have upper management who are ethical and people of their word. I'm going to be vague here. In my case I was told if I do "X" then in return I will receive "Y" by a certain date. Well "X' was accomplished in that time frame and "Y" was received as promised, with nothing written or signed. 5/3 is ethical, appreciative, and cares about their employees

Cons

Working in banking can be a very stressful environment. You must be able to manage your book of business effectively during busy times of the year (during season). This can be hard to do with expectation set by the bank to follow up with every client you meet(sometimes 20 clients). On the flip side, when season is over you must be able to generate and create business. This is where most bankers fail, they rely too much on walk-in clients during season and don't follow up with them. You must build a book of business and manage it effectively in order to meet your goals during the slow times of the year. Some coworkers feel micromanaged by expectations and little things 5/3 requires us to do and track. I can see why they think this, but I know these requirements are established to help us succeed in the long term. Lastly, some managers are strict regarding scheduling: giving you less say in the hours you work. While other managers let you manage your hours as long as you stay at 40/week

3.0

Jul 24, 2014

Crap!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoyed building relationships with the customers. They worked with my schedule for school. Hours were good and we were off for all federal holidays.

Cons

Moving up in this company is about who you know. Working in a small building allows room for tension with other coworkers if you don't get along. Management doesn't care about you growing professionally.

Viewing 3622 - 3624 of 4,130 Reviews

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Best group of people I've ever worked with

Great company that cares about their employees

Crap!

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