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      Fifth Third

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      Fifth Third reviews

      3.6

      60% would recommend to a friend

      (4,126 total reviews)

      Tim Spence

      68% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Sep 9, 2012

      Can't tell people the Truth, because it's considered rude to tell customers they are wrong!!

      Lead customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of upward movement. Employee banking benefits. The experience will help you in the banking industry. Good at silently telling customers their opinions. Customer service is a high priority.

      Cons

      Its very easy to get promoted, but you don't get many of them. You get promoted quickly to your "glass ceiling." The health benefits are awful! Dealing with customers that don't understand banking. Banking isn't a right it's a priviledge, and your bankers need to be respected. Customer Service that is too highly pushed, becomes forced, and feels insincere.

      3.0
      Aug 26, 2012

      There are great leaders, but the strategic direction changed so frequently, we were never truly able to measure success.

      Learning specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Organization embraces change -Opportunity for advancement for high performers -Recognizes the value of being a super-regional bank and puts time and energy into continuous improvement of the affiliate model

      Cons

      -Most advancement opportunities require relocation to CIncinnati, OH -Lack of accountability for lower-level leaders to implement and hold teams accountable for new behaviors -Focused on hitting a sales number instead of developing a new skill that will help generate more revenue

      Viewing 3877 - 3879 of 4,126 Reviews
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      ReviewsFifth Third reviews

      Glassdoor has 4,345 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.