Fifth Third reviews

3.6

60% would recommend to a friend

(4,126 total reviews)

Tim Spence

68% approve of CEO

59% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jun 30, 2010

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Close network of employees that spill form professional to personal

Cons

everybody know everybody too well sometimes

2.0
Jun 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Salary is OK but not great and depending on your manager, they are fairly flexible about requesting time off or working different hours. Total benefits package is average.

Cons

Once you are hired in for a certain job function it is extremely difficult to move into a different area. The bank says they want to promote from within but rarely does it. As an example, myself and a couple others I knew tried to move from one department to another (I can't say which as it might give me away.) The job functions were almost identical except for the market focus. We were all told that they were only looking for candidates with experience in that department as they didn't have the manpower to train anyone. The job opening remained posted for over 1 1/2 years even though they could have trained someone in a couple weeks. There really aren't any career paths and the company does not value educational background or experience. When you are hired they want to fill a position and then they are done with you. Many people are overqualified for the positions they hold but still cannot move ahead even when taking the initiative to do so. Promotions that do happen seem to be based on nepotism rather than performance or potential. As an example, one of the lowest performers in a department was promoted several levels to one they were not qualified for nor demonstrated any ability towards simply because of the less than professional interest of one manager. Disturbingly, senior management and HR let the promotion go through. Technology is also far behind that of competitors. Very short sighted on spending for tech.

4.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

I was eventually let go from the call center at the height of the mortgage dissaster but all in all I was fairly content there. Laid back environment but rules and expectations are defanity STRONGLY enforced.

Cons

Some of the call expectations and format were a bit ridiculous I thought, long customer verification process because their phone systems lacked verification software. This was as of 2008.

Viewing 3994 - 3996 of 4,126 Reviews

Glassdoor has 4,345 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.