Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,340 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 60% of employees would recommend working at Fifth Third to a friend and 58% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

How satisfied are employees working at Fifth Third?

60% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (342) , Personal Banker II (213) , Customer Service Representative (206) , Personal Banker I (135) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 445 reviews)); "The pay is good and overtime" ((in 287 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 217 reviews)); "Having a regular schedule and work life balance was good" ((in 168 reviews)); "the culture and work atmospere was great" ((in 136 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 198 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 92 reviews)); "little or no training" ((in 86 reviews)); "poor leadership, lack of direction for professional development" ((in 33 reviews)); "small raises and no bonuses" ((in 32 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

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Fifth Third

Fifth Third reviews

3.6

60% would recommend to a friend

(4,122 total reviews)

Tim Spence

67% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Feb 5, 2013

I enjoyed working here very much

Associate portfolio manager

Recommend

CEO approval

Business Outlook

Pros

Salary, Job tasks, It was a pretty great place to work. I would love to work there again.

Cons

Lack of Flexibility in Scheduling There really weren't too many. I think they should have paid for parking or at least gave a monthly stipend.

4.0

Sep 9, 2012

Can't tell people the Truth, because it's considered rude to tell customers they are wrong!!

Lead customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lots of upward movement. Employee banking benefits. The experience will help you in the banking industry. Good at silently telling customers their opinions. Customer service is a high priority.

Cons

Its very easy to get promoted, but you don't get many of them. You get promoted quickly to your "glass ceiling." The health benefits are awful! Dealing with customers that don't understand banking. Banking isn't a right it's a priviledge, and your bankers need to be respected. Customer Service that is too highly pushed, becomes forced, and feels insincere.

3.0

Mar 27, 2012

Fine place to work if you can get in the time (5+ years)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They tend to treat their longer termed employess well by offering fair compensation packages (variable comp) and extra vacation, but don't let your tenure fool you into thinking you have job security.

Cons

Political as any other company. Know who to have a beer with and when and you'll do fine. They definitely look for the can doers but the "slackers" seem to do just as well. Lots of corporate changes have stirred the pot.

Viewing 4030 - 4032 of 4,122 Reviews

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Jobs at Fifth Third

Personal Banker I - Westwood

Personal Banker I - Main Office Kalamazoo

Customer Service Representative - Airport Road

CSR/Teller - Jasper South, IN - Full Time

Jasper, IN

View job

Personal Banker II - Gull Road