Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,338 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Fifth Third to a friend and 58% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

How satisfied are employees working at Fifth Third?

60% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (342) , Personal Banker II (213) , Customer Service Representative (206) , Personal Banker I (133) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 472 reviews)); "The pay is good and overtime" ((in 270 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 224 reviews)); "Having a regular schedule and work life balance was good" ((in 160 reviews)); "the culture and work atmospere was great" ((in 136 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 197 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 96 reviews)); "poor leadership, lack of direction for professional development" ((in 35 reviews)); "Low bonus structure among other things" ((in 31 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 26 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What Fifth Third locations have received the highest employee ratings?

Lombard , Miami , Niles , Covington , Oak Lawn , Findlay , Bradenton , Pittsburgh , Indianapolis , Louisville

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Fifth Third

Fifth Third reviews

3.6

60% would recommend to a friend

(4,120 total reviews)

Tim Spence

67% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Aug 8, 2012

Overall not bad but not great either

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good pro-team environment that focuses on everyone helping each other out to make the branch run smoothly.

Cons

making sales goals is difficult and can be stressful, especially since they always seemed to be increasing them.

3.0

Aug 7, 2012

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

1. Able to grow and learn easily. 2. Good hours, Paid vacation, Paid holidays, flexible scheduling. 3. Great, positive work environment. 4. Most customers (especially regulars) are satisfied. 5. Awesome coworkers and Regional Manager. 6. Products are easy to understand 7. Most products sell themselves. 8. The DUO card!! 9

Cons

1. Micro managing!! 2. Change orders for businesses 3. Branch Manager and no motivation. 4. No support from the higher-ups for CSR's. 5. Near impossible sales goals especially ones for a promotion. 6. Impatient customers. 7. Monthly surveys which can make or break your career (CEI points) 8. Trying to compete against Chase, BoA and Citibank's sales. 9. Pointless Monday morning meetings every week.

3.0

Aug 3, 2012

Banker

Licensed personal banker

Recommend

CEO approval

Business Outlook

Pros

Better salary then some other banks. Open brokerage house on the investment side.

Cons

Slow processes right now. Very sales oriented even they say they are looking to be all about service. Politics with any company you need to be liked to get promoted.

Viewing 4075 - 4077 of 4,120 Reviews

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Jobs at Fifth Third

Teller (Belleville-I94)

Romulus, MI

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CSR / Teller - Andersonville - Part Time

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SAG Workout Officer III