Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Fifth Third

      Is this your company?

      Fifth Third reviews

      3.6

      60% would recommend to a friend

      (4,119 total reviews)

      Tim Spence

      67% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Senior management

      Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Apr 9, 2012

      Sometimes great, Sometimes good. Up and Down and around.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Definitely the great company culture, its noticeable how much goes into employee engagement, there is a family feel in this company.

      Cons

      In retail, processes seem disorderly at times, the customer experience can vary so much for place to place. At times too much focus is placed where it shouldn't be.

      1.0
      Feb 6, 2012

      The worse experience in banking ever

      Lead customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is decent with many branches to transfer if closer to home.

      Cons

      Fifth Third creates a hostile environment in the branches. Points are harder to get, year after year. It becomes a hostile competition among coworkers, and a fight for points. Tellers are salespeople. They are expected to sell, and most of the time seal the deal. They do exactly what the personal bankers do, minus the pay and actually inputting it into the system. Branch Managers are very competitive, and will do whatever it takes to be number one (even if it means throw you under a bus) Too much paperwork and meetings about how you're going to do something. Its all about numbers! If you want a promotion, you better be PERFECT and EXCEEDING in sales goals, and customer service scores. The hiring process takes entirely too long. The only thing that is good about working for Fifth Third, is the pay. So if you can handle all the bad (sell your soul) for the pay, you will love it. Otherwise, it will make you hate banking altogether.

      2.0
      Jan 23, 2012

      There is too much power struggle!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great and their motto seems great on paper and in theory! Have not worked there that long and I am new to the industry, so I do not really know what is really fair for salary.

      Cons

      There is too much arguing at this particular branch! There are employees that argue about who is boss and has attitude problems not addressed.

      Viewing 4087 - 4089 of 4,119 Reviews
      Related searches: Fifth Third jobs | Fifth Third salaries | Fifth Third benefits | Fifth Third interviews | Fifth Third conversations
      ReviewsFifth Third reviews

      Glassdoor has 4,337 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.