Fifth Third reviews

3.6

61% would recommend to a friend

(4,134 total reviews)

Tim Spence

69% approve of CEO

60% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Office job, 8-5pm/9-6pm schedule on weekdays, VTO available

Cons

Soul-crushing call center job, 10-4pm on Saturdays, expected to serve at least a year in the call center before being allowed to apply to other positions, dragged-out internal hiring processes that waste your time/energy never leading to an actual job, I was told by two different managers to “be fake” to succeed here, few managers actually care to assist with difficult calls or develop you or your talents, expected to brush off daily verbal abuse from customers, not allowed to hang up no matter what.

2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, depending on the department you can move up (if you're liked). You gain vacation days and have the option to purchase vacation days.

Cons

After being remote, Fifth Third asked us to work hybrid, with two in office days. This was for 3 years, we were notified we not have to be in office 3 days a week. This is after the lowest "merit raise" they have ever given. The "raises" every year are less than 20 cents and hour most of the time. Not enough to keep up with the cost of living or driving into the office. Management is horrible, it's as off they all read the same book on how to be a leader and only know what to say. There are few supervisors that care about your growth, and will gossip about you and the entire team because everyone is bored working in an office setting. Benefits go up every year, so whatever raise you get will be eaten by your healthcare. There are almost no positions that allow you to WFH now. The CEO is not Gregg Carmichael but Tim Spence, and he has ignored mid level employees since taking over, as mid level has not gotten a significant raise in years. There are a lot of disgruntled employees, so the morale is extremely low in certain areas. When I first started I would have recommended Fifth Third, today- I would not.

Viewing 556 - 558 of 4,134 Reviews

Glassdoor has 4,353 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.