Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,343 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Fifth Third to a friend and 59% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

How satisfied are employees working at Fifth Third?

60% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (343) , Personal Banker II (213) , Customer Service Representative (207) , Personal Banker I (135) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 464 reviews)); "The pay is good and overtime" ((in 282 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 219 reviews)); "Having a regular schedule and work life balance was good" ((in 162 reviews)); "the culture and work atmospere was great" ((in 136 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 197 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 95 reviews)); "small raises and no bonuses" ((in 29 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 24 reviews)); "Poor communication" ((in 21 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

Fifth Third reviews

3.6

60% would recommend to a friend

(4,124 total reviews)

Tim Spence

68% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,124 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews

1.0

Oct 13, 2016

Account Liaison

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only good things about this position are the work/life balance when management can figure out what they need and remote ability.

Cons

HR will not share the pay range for our position; calls it proprietary. Management refuses to back their employees. Management is lazy and lacks motivational skills. Management lacks the ability to create a harmonious work environment. Management is lacks compasssion for their employees. Management doesn't show interest in employee retention. Management is unengaged. Management is inappropriate and discusses with other employees how they are going to reprimand their employee.

1.0

Aug 25, 2016

Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to love fifth third bank. It is an actual joke.

Cons

Cannot express how unimportant you feel at fifth third. No matter how good you are at your job, no matter if you have never been late, you are still treated like dirt. You do not get promoted. Management has no skills whatsoever. Management cares less about your job. I would never ever recommend working for this bank. I cannot believe I wasted years at a job that I was not even acknowledged at.

3.0

Aug 10, 2016

Pay raises non existent

Portfolio manager

Recommend

CEO approval

Business Outlook

Pros

Interesting work. Rarely a dull day. Good 401k match. Health care better than some places.

Cons

People haven't been getting raises. Multiple people in the bank compared their raises and they are about 1% a year. They could at least give their entry level employees a nice bump every other year or so.

Viewing 151 - 153 of 4,124 Reviews

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Fifth Third

Fifth Third reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Account Liaison

Retail

Pay raises non existent

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