Question 1

Is Fifth Third a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Fifth Third have rated their employer with 3.6 out of 5 stars in 61 Glassdoor reviews. This is an average score with the overall rating of Fifth Third employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Fifth Third now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Fifth Third.

Question 2

Does Fifth Third pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Fifth Third with 3.8 out of 5 stars based on 61 anonymously submitted employee reviews. This is 8.2% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Fifth Third.

Question 3

How happy are Customer Service Representative CSR professionals working at Fifth Third?

Accepted Answer

83% of Customer Service Representative CSR employees at Fifth Third would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service Representative CSR professionals have also rated Fifth Third with a 3.5 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Fifth Third?

Accepted Answer

Personal Banker (345), Personal Banker II (214), Customer Service Representative (208), Personal Banker I (137), Financial Center Manager (91), Customer Service Representative (CSR) (61), Bank Teller (59), Lead Customer Service Representative (52), Teller (37), Mortgage Loan Officer (36), Analyst (35), Licensed Personal Banker (35), Retail Personal Banker (32), Vice President (28), Portfolio Manager (26)

Question 5

What are the pros of working at Fifth Third according to real employee reviews?

Accepted Answer

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 456 reviews)); "The pay is good and overtime" ((in 269 reviews)); "Worked with  some great people..... trained well unlike other banking institutions I have worked with." ((in 231 reviews)); "Having a regular schedule and work life balance was good" ((in 168 reviews)); "the culture and work atmospere was great" ((in 139 reviews))

Question 6

What are the cons of working at Fifth Third according to real employee reviews?

Accepted Answer

"Poor management and district management." ((in 191 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 96 reviews)); "Low bonus structure among other things" ((in 30 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 25 reviews)); "Poor communication" ((in 22 reviews))

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Decent benefits but very sales forward

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