Fifth Third reviews

3.6

60% would recommend to a friend

(4,119 total reviews)

Tim Spence

67% approve of CEO

58% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

If you like people and want to be in customer service go for it.

Cons

Benefits stink, pay is average for the knowledge you have to have. We are now glorified car salesman/telemarketers. Fifth Third expects you to call all day long, and never stop. The goals are only attainable if you are in the right office. If you have multiple bankers, forget about being one of the best; just simple math says you can't pull it off. Banking isn't what it used to be, stick with the smaller banks you'll be happier in the long run, unless you have no soul then go be a car salesman.

2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, depending on the department you can move up (if you're liked). You gain vacation days and have the option to purchase vacation days.

Cons

After being remote, Fifth Third asked us to work hybrid, with two in office days. This was for 3 years, we were notified we not have to be in office 3 days a week. This is after the lowest "merit raise" they have ever given. The "raises" every year are less than 20 cents and hour most of the time. Not enough to keep up with the cost of living or driving into the office. Management is horrible, it's as off they all read the same book on how to be a leader and only know what to say. There are few supervisors that care about your growth, and will gossip about you and the entire team because everyone is bored working in an office setting. Benefits go up every year, so whatever raise you get will be eaten by your healthcare. There are almost no positions that allow you to WFH now. The CEO is not Gregg Carmichael but Tim Spence, and he has ignored mid level employees since taking over, as mid level has not gotten a significant raise in years. There are a lot of disgruntled employees, so the morale is extremely low in certain areas. When I first started I would have recommended Fifth Third, today- I would not.

1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Fifth Third has a big name and can be beneficial experience for entry level employees to put on their resumes after leaving.

Cons

Management is god awful. My team was lied to for well over a year about incentive compensation just so the company could hit sales targets and then 3 days before payout we were told we no longer qualify. I spent 2 and a half months debating with upper level management over the contract we have that explicitly outlines our incentive compensation and was tossed to the curb. My manager did not stand up for us, my boss did not stand up for us. This all comes after we achieved being ranker #1 in the entire company for growth and smashed our sales targets by well over 170%. You are extremely limited in your opportunities to grow and your development is based entirely on your direct manager. HR refuses to work with people and is extremely defensive and condescending. We were short staffed for over 5 months. You will never hit overtime, they will shorten your shifts or ask you to take longer lunches to avoid paying you overtime and constantly have to work Saturdays. I have never been more impressed by how unbelievably stupid an organization and its managers can be, this is all coming from the top performer in the Manatee region.

Viewing 19 - 21 of 4,119 Reviews

Glassdoor has 4,337 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.