Fifth Third reviews

3.6

60% would recommend to a friend

(4,126 total reviews)

Tim Spence

68% approve of CEO

59% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

When I 1st started working her my training branch was awesome! I did have to drive 45 minutes to get to work but that's Atlanta. Everyone in the branch were great to customers and employees.

Cons

The company hires uncquilified personnel for their branch managers. A week after I got to my permenant branch location in the heart of Atlanta we got a new branch manager whom had never worked for a bank before and had no degree. This was a lateral move for me I came from the corporate side to retail. I have a degree in finance, had managed a number of people before and they told me I needed retail experience to get the management position. Each branch manager gets a 90 day "grace" period before they have to hit their numbers. This manager did nothing and said they would just get another job in 90 days. That's exactly what happened for that manager and the next. Whom also had no banking or finance experience and no degree. These managers dierespected the employees and customers. There were numerous calls to HR from my co-workers and HR never did anything about it. The company doesn't care about HR issues as long as they are making the money they want.

2.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

There are talented personal bankers who have remained with Fifth Third.

Cons

Local branches are grossly short-staffed, almost at dangerous levels where only 2-3 employees may only be present at certain times of day. Often little to no time can be spent on customers as more time is needed to assist a single Lead Teller at the branch. And we were frequently pushed to promote credit cards and services to clients who did not need them.

4.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay starts at $20 an hour, Benefits are good , we get discounts for literally almost everything , they match 401k 7 percent, different positions offer 1st , 2nd and 3rd shift , with good shift differentials , they have 4 10 hours days or 5 8hour days , some ppl might even work 3 12s in some departments , you automatically get approved for a 5/3 credit card . Many benefits really

Cons

Different departments sometimes have drama. There’s a lot of women in my department especially so there’s always someone in someone else’s business . If you just come to get your job done and go home you’ll be ok. I feel like the company could budge to pay even more for the work we do and give us bonuses but they’re stingy with alot of things . We always have to do compliance testing and it’s annoying . Pros out way the cons for SURE

Viewing 235 - 237 of 4,126 Reviews

Glassdoor has 4,345 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.