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      Figure

      Engaged Employer

      Figure reviews

      3.7

      66% would recommend to a friend

      (236 total reviews)
      avatar

      Michael Tannenbaum

      81% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      236 reviews
      5.0
      Aug 2, 2020

      I love it at Figure

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and incredible blockchain opportunity. Very smart people. Also, despite the review I read which prompted me to post this, I think it's the most transparent place I have worked. The company shares the board deck each quarter and reviews the KPIs in the weekly all hands. This is also the first startup that explained the value of my equity to me upfront and over time.

      Cons

      There is a lot going on, and sometimes it is hard to know who owns what.

      5.0
      Jun 20, 2019

      Great place to work for Veterans!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not only is Figure a cutting edge FinTech company, it is also a great place to work for Veterans. They don't just hire Veterans to boost their numbers but rather see the immense value in what our country's service members bring to the business world after they leave the Military. They also provide great benefits, flexible time off, and a fun, collaborative work environment.

      Cons

      None that I can think of at this time. I love working at Figure!

      3.0
      Jul 24, 2025

      A Fairly Nice Call Center w/a Start-Up Type of Atmosphere

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Lots of snacks, drinks, games and comfy seats in the breakroom. - Outside balcony to eat lunch and decompress. - Most of the people are nice and helpful. - Employer-paid insurance that provides pretty good coverage. - Parking stipend. - A couple of parking garages for paid parking. - Employer-paid notary training. - Lots of overtime. - Free gym in the building. - A fair amount of PTO is provided. - Casual dress code.

      Cons

      - They used to have healthy snacks, but now it's 90% junk food. - Training seemed thorough until new products were introduced, and then there were mostly crash courses. - Lots of attrition due to the amount of work vs. pay. - Shift bids. - There is virtually no downtime. - There does not appear to be a clear path, training or feedback to foster growth. - Not a lot of diversity and there are no Employee Resource Groups. - Metric-driven atmosphere that does not appear to focus on the strengths of the employee. - Not a lot of feedback on how to improve when mistakes are reported by Quality Assurance. - Hard to find parking in downtown Reno. - Processes and procedures change rapidly and there is not a lot of time to read the changes that are posted due to the volume.

      avatar
      Figure Response
      9mo
      Thank you for taking the time to share your review. We’re glad to hear that you appreciate the office perks as well as your colleagues. We also appreciate your constructive feedback around training, career development, feedback loops, and processes. These are all areas we are actively working to improve, especially as we continue to grow and evolve as a company. Building a workplace where all employees feel represented and supported is important to us, and feedback like yours helps guide our efforts. Thank you again for your perspective and for contributing to the ongoing conversation about how we can make Figure an even better place to work.
      Viewing 40 - 42 of 236 Reviews
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      Glassdoor has 240 Figure reviews submitted anonymously by Figure employees. Read employee reviews and ratings on Glassdoor to decide if Figure is right for you.