Figure reviews

3.7

66% would recommend to a friend

(236 total reviews)
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Michael Tannenbaum

81% approve of CEO

67% positive business outlook

Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

236 reviews
3.0
Aug 1, 2023

A bit of a mess

Recommend
CEO approval
Business Outlook

Pros

Great compensation comprising of a high base salary, generous performance bonuses, and equity. Company is working on exciting things.

Cons

For a large company of 500+ employees, it operates more like a 15-person startup. Nobody quite knows what's going on, politics are a constant concern, and job security is shaky. I would advise paying attention during the interview process to catch any signs of instability within the team you're applying for, as it varies greatly.

5.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Working the back-end of the business gives you the opportunity to network with different departments and make connections that give you deeper insight into the business. Being in a specialist role, you wear many hats but always have the support of managers and directors to stay successful. This role is unlike any others I've been in and wouldn't trade it for anything else.

Cons

Difficulty finding stable senior leadership (but they make it work despite the challenges), superfluous roadblocks from management of different teams that prevent process changes from being implemented. This does not normally impact the agent-level folks, but makes day-to-day for anyone higher up from accomplishing tasks in a timely manner.

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Figure Response
11mo
Thank you for sharing such thoughtful feedback. We’re so glad to hear that your role has given you a unique vantage point into the business and that you’ve felt supported by leadership while wearing many hats - that cross-functional exposure and collaborative spirit is something we really value at Figure. We also truly appreciate your honest observations around leadership stability and process roadblocks. While we’re proud of how resilient the teams have been through change, we know there’s always room to improve in how we enable momentum and remove friction. Your advice about continuing to invest in the people who’ve weathered the ups and downs is spot on - those team members are foundational to our culture and success. We’ve shared your feedback with our team. Thanks again for your dedication and for helping us move forward, together.
4.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the best connections have been made while working here. The team includes genuinely kind and talented people. The company offers generous perks like covered insurance and stocked snacks, which I appreciate as part of the day-to-day experience. Makes getting through the day easier. There’s also a strong sense of collaboration across teams, creating a supportive environment where it’s easy to build meaningful working relationships. Recognition doesn’t go unnoticed either; there are real efforts to acknowledge hard work. Managers are intentional about aligning responsibilities with individual strengths and give team members opportunities to shine in areas where they naturally thrive. There’s also clear investment in growth - with support for skill development and encouragement to keep learning on the job.

Cons

More reactive than proactive, micromanagement in certain areas, the pace of change can be challenging to keep up with, and some role ambiguity

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Figure Response
9mo
Thank you for taking the time to share such a thoughtful and balanced review. We’re thrilled to hear how much you value your teammates and the open communication with leadership. Our goal has always been to create an environment where talented people can grow, challenge themselves, and feel supported - so it’s great to know this resonates with you. As a growing company, we know that rapid iteration can be challenging, especially for those coming from more established organizations. Feedback like yours helps us continue to refine our processes and provide the clarity and support needed for our teams to succeed. Thank you again for sharing your experience and for being part of what makes Figure a great place to work.
Viewing 55 - 57 of 236 Reviews

Glassdoor has 240 Figure reviews submitted anonymously by Figure employees. Read employee reviews and ratings on Glassdoor to decide if Figure is right for you.