Does Figure pay their employees well?

According to anonymously submitted Glassdoor reviews, Figure employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Figure. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Figure?

66% of Figure employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Figure 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Figure?

Customer Success Associate (22) , CSA - Customer Service Associate (18) , Software Engineer (14) , Senior Software Engineer (10) , Staff Software Engineer (7) , Manager (5) , Business Analyst (4) , Customer Service Associate (4) , Director (4) , Office Coordinator (3) , Product Manager (3) , Senior Customer Success Associate (3) , Anonymous (2) , Associate (2) , Associate Software Engineer (2)

What are the pros of working at Figure according to real employee reviews?

"Most of the people are great and really kind" ((in 24 reviews)); "Great community and culture." ((in 19 reviews)); "Good pay" ((in 12 reviews)); "Team is great and everyone cares about the work they do" ((in 10 reviews)); "The AMAs with Mike and senior leadership is great." ((in 10 reviews))

What are the cons of working at Figure according to real employee reviews?

"Certain managers don't know the processes as in" ((in 6 reviews)); "Upper management can care less about your concerns." ((in 5 reviews)); "To me that is an unacceptable work practice amongst many others i witnessed there, the fact that I was doing origination interactions, servicing interactions, notary sessions, mortgage loan officer interactions, and never got a pay increase." ((in 4 reviews)); "working people that have been there for years and expanded their knowledge on the product and enhanced trainings and projects for Figure." ((in 4 reviews)); "Long hours and burnout culture." ((in 4 reviews))

What are employees saying about Figure layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Figure layoffs and their outlook for job security at Figure in 2026.

What are the top reviewed Figure locations?

Reno , San Francisco , Charlotte , New York , Helena , Bozeman , Hoboken , Orem , Salt Lake City , Phoenix , Asheville , Raleigh , Los Angeles , Philadelphia , Boston , Remo , Reno-Stead

Figure reviews

3.7

66% would recommend to a friend

(236 total reviews)

Michael Tannenbaum

81% approve of CEO

67% positive business outlook

Ratings by demographic groups

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Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

236 reviews

1.0

Jan 9, 2026

Terrible Company they do not care about employees.

Product manager

Recommend

CEO approval

Business Outlook

Pros

There are no pros, terrible time working here and people would leave frequently within a couple months.

Cons

They are so focused on money and numbers, the turnover is insane.

Figure Response

3mo

Thank you for sharing your perspective. We’re sorry to hear that your experience didn’t reflect the environment we strive to create. As a fast-growing company, we are naturally focused on building a strong and sustainable business, but we also recognize that our people are the foundation of our success. Creating an environment where employees feel supported, valued, and able to grow is incredibly important to us. We continuously evaluate feedback related to employee experience, retention, and team culture as we scale. Input like this helps us reflect on where we can continue improving communication, support, and the overall employee experience. We appreciate you taking the time to share your thoughts.

4.0

Dec 18, 2025

Challenging But Rewarding

Data scientist

Recommend

CEO approval

Business Outlook

Pros

- Incredibly intelligent, driven individuals on the broader team - Interesting problems to solve - Willingness to try new innovative techniques and can usually implement things without a lot of red tape

Cons

- A smaller team typically means more responsibilities, can lead to stressful situations - Often times need to be a project manager for vendors

Figure Response

3mo

Thank you for sharing your feedback. We’re glad to hear you value the talented team, the interesting problems we’re solving, and the ability to move quickly and innovate. We also appreciate your perspective on the challenges that can come with a smaller, fast-moving team. As we grow, we’re continuously evaluating how to balance ownership and responsibility while ensuring teams have the support they need. Your advice about maintaining a small-company culture is especially meaningful, and it’s something we’re very intentional about as we continue to scale. We appreciate your contributions and insights.

5.0

Dec 16, 2025

Best place of work

Director of engineering

Recommend

CEO approval

Business Outlook

Pros

Transparency, great benefits, great career growth, positive culture and very meaningful work

Cons

Not much to note. Best place I've ever worked for.

Viewing 136 - 138 of 236 Reviews

Jobs at Figure

Customer Success Associate

Collections Associate

Helix Data Creator (Night Shift)

Customer Success Associate

Helix Data Creator (LA- Santa Monica)

Figure

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Terrible Company they do not care about employees.

Challenging But Rewarding

Best place of work

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