Does Figure pay their employees well?

According to anonymously submitted Glassdoor reviews, Figure employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Figure. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Figure?

66% of Figure employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Figure 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Figure?

Customer Success Associate (22) , CSA - Customer Service Associate (18) , Software Engineer (14) , Senior Software Engineer (10) , Staff Software Engineer (7) , Manager (5) , Business Analyst (4) , Customer Service Associate (4) , Director (4) , Office Coordinator (3) , Product Manager (3) , Senior Customer Success Associate (3) , Anonymous (2) , Associate (2) , Associate Software Engineer (2)

What are the pros of working at Figure according to real employee reviews?

"Most of the people are great and really kind" ((in 24 reviews)); "Great community and culture." ((in 19 reviews)); "Good pay" ((in 12 reviews)); "Team is great and everyone cares about the work they do" ((in 10 reviews)); "The AMAs with Mike and senior leadership is great." ((in 10 reviews))

What are the cons of working at Figure according to real employee reviews?

"Certain managers don't know the processes as in" ((in 6 reviews)); "Upper management can care less about your concerns." ((in 5 reviews)); "To me that is an unacceptable work practice amongst many others i witnessed there, the fact that I was doing origination interactions, servicing interactions, notary sessions, mortgage loan officer interactions, and never got a pay increase." ((in 4 reviews)); "working people that have been there for years and expanded their knowledge on the product and enhanced trainings and projects for Figure." ((in 4 reviews)); "Long hours and burnout culture." ((in 4 reviews))

What are employees saying about Figure layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Figure layoffs and their outlook for job security at Figure in 2026.

What are the top reviewed Figure locations?

Reno , San Francisco , Charlotte , New York , Helena , Bozeman , Hoboken , Orem , Salt Lake City , Phoenix , Asheville , Raleigh , Los Angeles , Philadelphia , Boston , Remo , Reno-Stead

Figure reviews

3.7

66% would recommend to a friend

(236 total reviews)

Michael Tannenbaum

81% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

236 reviews

3.0

Apr 30, 2024

A Company Still Ironing Out The Wrinkles

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

I worked with a few team members who were always ready to assist.

Cons

Certain managers don't know the processes as in-depth for their positions to call for and seem to point to Notion to have us figure it out ourselves while also pushing to be faster on calls.

4.0

Apr 28, 2024

How does work experience at Figure look like?

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Fast-growing company with many really smart and hard-working people, Lots of learning and growth opportunities,

Cons

No 401 match yet currently

5.0

Apr 22, 2024

Overall great job

Senior customer success associate

Recommend

CEO approval

Business Outlook

Pros

Exciting company to work for, things are constantly changing and work never gets boring. Lots of learning opportunities for folks newer to the workforce or the financial services industry.

Cons

Fluctuations in how busy this department was

Viewing 157 - 159 of 236 Reviews

Jobs at Figure

Customer Success Associate

Collections Associate

Helix Data Creator (Night Shift)

Customer Success Associate

Helix Data Creator (LA- Santa Monica)

Figure

Figure reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Company Still Ironing Out The Wrinkles

How does work experience at Figure look like?

Overall great job

Jobs at Figure

Figure reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Figure reviews FAQs

Jobs at Figure