Does Figure pay their employees well?

According to anonymously submitted Glassdoor reviews, Figure employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Figure. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Figure?

66% of Figure employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Figure 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Figure?

Customer Success Associate (22) , CSA - Customer Service Associate (18) , Software Engineer (14) , Senior Software Engineer (10) , Staff Software Engineer (7) , Manager (5) , Business Analyst (4) , Customer Service Associate (4) , Director (4) , Office Coordinator (3) , Product Manager (3) , Senior Customer Success Associate (3) , Anonymous (2) , Associate (2) , Associate Software Engineer (2)

What are the pros of working at Figure according to real employee reviews?

"Most of the people are great and really kind" ((in 27 reviews)); "Great community and culture." ((in 19 reviews)); "Competitive pay" ((in 12 reviews)); "The AMAs with Mike and senior leadership is great." ((in 9 reviews)); "Everyone is friendly and willing to help you out if you have any questions." ((in 7 reviews))

What are the cons of working at Figure according to real employee reviews?

"working people that have been there for years and expanded their knowledge on the product and enhanced trainings and projects for Figure." ((in 7 reviews)); "Certain managers don't know the processes as in" ((in 6 reviews)); "3: They have combined 2 diffrent departments together and doubled the work without any pay increase." ((in 5 reviews)); "Upper management can care less about your concerns." ((in 4 reviews)); "The values that were once established are no longer present (transparency for example) and much of the lower levels of the Company are dominated by cliques." ((in 3 reviews))

What are employees saying about Figure layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Figure layoffs and their outlook for job security at Figure in 2026.

What are the top reviewed Figure locations?

Reno , San Francisco , Charlotte , New York , Helena , Bozeman , Hoboken , Orem , Salt Lake City , Phoenix , Asheville , Raleigh , Los Angeles , Philadelphia , Boston , Remo , Reno-Stead

Figure reviews

3.7

66% would recommend to a friend

(236 total reviews)

Michael Tannenbaum

81% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

236 reviews

4.0

Jan 26, 2021

Good Experience

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Great management Transparent team meetings Hardworking and positive work environment

Cons

Lack of communication across departments Some processes are more reactive rather than proactive in assisting customers Various scheduled weekend days

4.0

Jan 18, 2021

Great First Job

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

In-depth explanation of financial technologies, all employees are educated on processes and willing to help you with any questions - any time. The culture at Figure is truly inclusive and the people have a vested interest in your success.

Cons

The company is still growing so there are some pains associated - mainly involving new hierarchies of workload distribution and career growth opportunities. Overall, this is not unique to Figure, but a fairly common expectation with a young and growing company.

5.0

Dec 30, 2020

Very Attentive to Employees Recommendations

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Great employee appreciation Leadership listens and reacts swiftly to good ideas Tech savvy

Cons

Process is still being worked on No Microsoft office suite

Viewing 217 - 219 of 236 Reviews

Jobs at Figure

Electrical Rework Technician (PCBA & Micro-Soldering)

Electrical Systems Integration Engineer – Head Subsystem

Safety Systems Architect

Deployment Logistics Coordinator

Manufacturing Test Engineer, PCBA

Figure

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