Pros
Unlimited PTO, work from home.
Cons
If you aren't kissing butt you aren't being recognized, they do not listen to people who they do not know and it creates a very cliquey environment. They pretend to be inclusive and then turn around and make many comments on their own religion as if everyone is a part of it but it makes us all super uncomfortable (they are mormon). Those at the bottom of the totem pole are completely ignored, there are good people with good ideas that go completely unnoticed because the company would rather make money than make improvements. Many parts of the software are broken, but instead of fixing them they continue to release new features. They then encourage us to cover up all those mistakes and pretend as if the new stuff is somehow making up for the broken stuff and that is how we are told to approach it with our clients. Clients are allowed to walk all over us because management cares more about money than our mental/emotional health. I have felt intimidated to keep my mouth shut about issues so the company can keep putting on a good face for bigger clients. The sales group gets way more credit for their jobs than any of the supporting roles within the company, who put in MANY more hours. Sales is also encouraged to promise more than we can give, which then falls on every single other department to make up for those broken promises. This mean sales is not held accountable for their mistakes and the rest of us are thrown under the bus - and even though management knows this they still get after us for it! You do not get credit for the work you do, many times others will take credit for it, and most often you will NOT be compensated via salary, or compensated for the extra hours your are pressured to put in. Our own CEO has told us that work from home isn't efficient and that we shouldn't slack off and instead of encouraging our growth, has allowed people to go into the office and get covid. We are an IT company, if there isn't encouragement to work from home and do it while balancing life then people burn out which is whats happening. His vision for his company is centered around making money, which leaves out all of the very important people that do the work for him and their needs and values. Work life balance is a joke, we get messages weekly even daily to put in more time and not 'slack off' (this was mentioned after the holidays, which many of us couldn't enjoy because we had so much work to do still) when many of us are spread thin and DO NOT GET PAID for overtime. They will then 'reward' us with what they consider funny videos or swag, instead of looking at the root of the issue within the company. They prefer to cover up issues instead of address them. They have amazing people in the company who could really create improvements, but instead give promotions to those people they know personally or people that bring the attention to themselves, often stepping over much more qualified and valuable employees. They don't care how you feel, they only care about how much money you'll make them even if its at the expense of your own mental health. The benefits are horrible, we pay a ridiculous amount for prescriptions and doctor visits. I hear comments from pharmacy technicians every single time i go in that they are shocked at how little my company insurance covers. They pressure us to push additional features on clients so they can hit their numbers, even if the features are not useful for them. Those that are pushy get bonuses and those of us too busy to even add that to our packed schedule are seen as not doing enough for the company. It is demoralizing and incredibly disappointing. The company turnover rate after a year of working is incredibly high and there is no question in my mind that they do not care. They cover up reasons for people leaving and even lie about why people get fired so they can look good to their investors. They often push changes in process, policies, and especially in our software without consulting the very people it will affect. This means many times we are left out of the loop of MAJOR changes within the company and then scrambling to pick up the pieces. The worst part of all of this, is i have submitted this feedback anonymously to our CEO multiple times, informed HR, and even gone so far as to get management to bring my ideas themselves so they are actually listed to and still here we are. They will try to bury this review in fake ones, and its just a shame. This company only cares about money, not their people and working here has been frustrating, disappointing, stressful, and damaging to my career growth.
