Filevine reviews

2.6

34% would recommend to a friend

(323 total reviews)
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Ryan Anderson

27% approve of CEO

46% positive business outlook

Filevine has an employee rating of 2.6 out of 5 stars, based on 323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Filevine employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

323 reviews
1.0
Jun 3, 2024

Take the reviews seriously and DO NOT WORK HERE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I hear that salaries are good, but it's probably the only way they can attract/keep people. Although as a woman who worked there, I have since found out that I was seriously underpaid compared to my counterparts.

Cons

It's been several years since I've been employed at Filevine and nothing has improved. The reviews show that management continues to get worse and does not take feedback seriously. FIRING: They continue to fire without cause or opportunity to improve. When I was let go and asked why, I was told literally "I can't tell you". They will also let go most or all of an entire team, only to post openings months later. TIME OFF: PTO is so frowned upon that I've seen employees taking calls from hospital beds and at 6am on New Years Day. I know of several who were fired ON VACATION. Those are the people that are celebrated, so if you enjoy that, you'll do well. GOALS: You will never hit any goals set for your team, or if you do, you'll be chastised for not setting higher goals. One good month is now the minimum standard going forward. REMOTE OPPORTUNITIES: If you work remotely, good luck being privy to anything important. If you are not in the office, you are not valued. Many important decisions are held informally and without communication. I don't think it's a coincidence that I was let go weeks after I was asked to move to Utah because I "could go far at this company" and I told them I could not. DIVERSITY: I'm not sure it's a word that's even understood at Filevine, let alone anything they would care about. I understand that it's Utah, but if Filevine was really open to the best talent, there would be more remote roles, which would open up your employee base to include folks that aren't male, white, straight, and Mormon. FEEDBACK: Assume that nothing you submit here is anonymous. I was a part of several meetings where I was audience to execs guessing, assuming, and narrowing down which negative feedback came from which employees, so they could squash it, NOT address it.

1.0
May 26, 2024
Recommend
CEO approval
Business Outlook

Pros

There is a diverse group of people that make working at Filevine bearable.

Cons

Where do I even start? Culture. If you’re considering looking into Filevine, just know that the culture is very Toxic. What I mean by that is they treat you like a number and no matter how well you do, they could care less about you or making sure you are happy. Top performers have left the company all due to being pushed out from the AM leaders. Going into the responsibilities of the role, you are expect to do Account management for 50% of your job, which entails Support, post-sale support, renewals, billing and collection outreach, and plenty of other things. The second part of the role is you are expected to farm your own book of new business into the CRM. They give you no leads, no resources to effectively do your job. Bc of these massive responsibilities, you’re expect to attain an outrageous quota which has been un-attainable for many reps that have been there for 3+ years. The money is not there is what I’m getting at. 75% of people that have been at Filevine for 3+ years all came into Filevine with it being their first sales role, so just know there are NOT many experienced reps, those that have succeeded is strictly due to luck. (There is no repeatable process for success) -You are expected to be in the office 8-5 Monday through Friday with no flexibility of WFH if you have an emergency. They would prefer you use your PTO then work from home. - The company is strict about when Lunches are taken. -The CEO randomly reviews calls from reps and will pull them aside to grill them. - The leaders will harass your managers if you are ever out sick on PTO to figure out where you are. - The director is ALWAYS checking your numbers to see how he will treat you that month. - The company does NOT accept feedback. (An anonymous culture survey was done, which lots of reps provided feedback and nothing was ever done) - OTE is 30-40% less than what you see online. - Lastly, the CEO thinks he is absolutely better than his employees and makes sure you know it! Read the other reviews!!!

Viewing 106 - 108 of 323 Reviews

Glassdoor has 339 Filevine reviews submitted anonymously by Filevine employees. Read employee reviews and ratings on Glassdoor to decide if Filevine is right for you.