Firestone Complete Auto Care reviews

Territorial management is not the best at hiring on upper store management, typically resulting in hiring of business managers from outside fields rather than managers with automotive experience. Typically this results in a slow down of service and additional shop stress. Upper management not approving the necessary labor upfront either due to outdated staffing models, or lack of faith in a business to Produce results. Typically this ends with overworked, understaffed shops. 7 day a week shop, not so much a con but a consideration.

Politics and micromanagement is rampant. Some favoritism and little accountability for pay errors