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Firestone Complete Auto Care

Engaged Employer

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)
avatar

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Direct store leadership is nice. They sometimes will pay for your ASE tests They bend over backwards to make customers feel welcome

Cons

Customers tend to get recommendations that they declined for free by calling the customer affairs line. Many jobs pay half of what they do at other shops, a good example is a brake service pays .8 hr including machining rotors, and no additional labor for replacing and bleeding calipers. Good Luck getting a pay increase. Spend a couple of days per year at company sanctioned Indoctrination conferences.

3.0
Nov 17, 2012

Acquired taste at best

Recommend
CEO approval
Business Outlook

Pros

Good benefits, the possibility to make real good money (if your in the right place at the right time) and a chance to work for corporate. The company has a promote from within atmosphere, if you have a bachelors degree you can go pretty much anywhere.

Cons

You are not in control of your own destiny! Techs (who are paid like crap) have to want to make money for you to make money. Very tough sales goals, and should you hit them, next year will be that much more unattainable. Very depended on market conditions beyond your control. Cars are getting much harder to fix and requiring much less repair and an overall negative cust experience.

3.0
Oct 4, 2012

Good way to get started in Automotive.

Recommend
CEO approval
Business Outlook

Pros

Good pay Compensation for ASE Certifications

Cons

Many hours Limitations on shop equipment You depend on multiple salesmen... many of whom are brand new to the automotive industry

Viewing 1663 - 1665 of 1,731 Reviews

Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.