Firestone Complete Auto Care reviews

Commonly interview for locations close to home and upon background check and hire, the company makes a habit to put you in a different location further and less convenient. Was hired for one position and put into the system as a much lesser position without explanation for two months. This bait and switch tactic happened with numerous other hires. Was not paid accurately for overtime worked. Was not given access to system to verify hours worked for two months. Worked at several locations and at each people were forced to work off of the clock by management due to under-staffing or direct instruction. Hostile work atmosphere and discrimination were allowed for over a decade at one location as were several wrongful terminations that culminated in at least one very successful large lawsuit -- yet manager was kept in place. Favoritism. You will be lied to about spiff, bonus and overtime structure and pay during interview -- in my experience I was being paid 2k less than what I was told to expect per month. H.R. intentionally avoided complaints and didn't resolve matters. Several people made reports and H.R. didn't even speak with these employees before closing the complaint and said employees were wrongfully terminated shortly after. Retaliation both at corporate and store level for reporting any illegal or inappropriate workplace conduct. Extremely litigious environment. Regular over-charging and lying to customers.