Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 60 reviews)); "Benefits were good." ((in 41 reviews)); "Good culture and company values" ((in 30 reviews)); "good work environment for the employees" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 68 reviews)); "Low pay that is packaged" ((in 39 reviews)); "low salary for language speakers" ((in 36 reviews)); "Poor leadership and management." ((in 23 reviews)); "No training." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

5.0

Jan 14, 2026

Good

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Supportive management and decent benefits

Cons

Lack of automation lack of automation

First Advantage Response

5mo

Thank you for sharing your feedback. We’re glad to hear that supportive management and decent benefits have been positive aspects of your experience. We appreciate your comments regarding automation and recognize the importance of improving efficiency. This is an area we’re continuing to focus on, and your input reinforces that priority.

4.0

Jan 13, 2026

Large company - Full remote

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Fully remote accounting staff since before COVID

Cons

Very large company has compartmentalized accounting groups

First Advantage Response

5mo

Thank you for sharing your feedback. We’re glad to hear that the flexibility of a fully remote accounting team has been a positive experience. We appreciate your comments about the compartmentalized structure within a large organization. We recognize the importance of collaboration and will continue exploring ways to improve connectivity and streamline processes across teams.

4.0

Jan 10, 2026

Good learning opportunity for freshers

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunity for freshers Decent role with exposure to real processes

Cons

Workload can be high during peak periods. Limited growth opportunities in some teams.

First Advantage Response

5mo

Thank you for sharing your experience. We’re glad to hear that the role provided valuable learning opportunities and exposure to real processes. We appreciate your feedback regarding workload during peak periods and limited growth opportunities in some teams. These are areas we’re actively working to improve, and your input helps guide those efforts as we strive to create a more balanced and growth-oriented environment.

Viewing 34 - 36 of 1,108 Reviews

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Jobs at First Advantage

Associate Customer Experience Specialist

Associate Customer Experience Specialist

Assistant Manager Concierge

First Advantage

First Advantage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

Large company - Full remote

Good learning opportunity for freshers

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Jobs at First Advantage