Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

45% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 74 reviews)); "The people were great and it was interesting" ((in 57 reviews)); "Benefits were good." ((in 34 reviews)); "Work life balance is good" ((in 32 reviews)); "Good work environment to work" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low salary and nothing else" ((in 40 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Lots of leadership leaving" ((in 24 reviews)); "Very minimal training and development offered and non" ((in 21 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

45% would recommend to a friend

(1,110 total reviews)

Scott Staples

70% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 19, 2020

Good experience

Crm practitioner

Recommend

CEO approval

Business Outlook

Pros

Enjoyed, learned a lot and kept me feeling focused

Cons

Nothing that I can think of

4.0

Jun 10, 2020

Happy

Investigator

Recommend

CEO approval

Business Outlook

Pros

I enjoy the worklife balance

Cons

Not a whole lot of room for growth

3.0

Jun 7, 2020

Good company

Bpo associate

Recommend

CEO approval

Business Outlook

Pros

Good environment for work and supportive from colleagues

Cons

Need more support from management

Viewing 631 - 633 of 1,110 Reviews

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Jobs at First Advantage

Assistant Manager Concierge

Customer Success Analyst

Customer Success Partner