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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      44% would recommend to a friend

      (1,110 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jul 24, 2019

      Don’t work here, company outsources workers

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people you work with are good

      Cons

      - company outsources most of their workers from India to deal with our customers confidential information - we cant help our customers most of the time because we are not doing the background checks, all we can do is tell them to email the person on the end of processing their application, who is on the other side of the world. - sensitive customer data gets sold to third parties for marketing and research purposes, which I believe is unethical

      2.0
      Jul 8, 2019

      Ok

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can make decent money.

      Cons

      Terrible training and structure. Not enough diversity.

      Viewing 685 - 687 of 1,110 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,175 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.