Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Work from home is great!" ((in 75 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 40 reviews)); "Work life balance is good" ((in 36 reviews)); "Good culture and company values" ((in 31 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 41 reviews)); "Low salary and nothing else" ((in 37 reviews)); "Poor leadership and management." ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,109 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

4.0

Sep 26, 2018

Good learning platform

Validation engineer

Recommend

CEO approval

Business Outlook

Pros

Good management and work culture

Cons

I did not come across anything

4.0

Aug 31, 2018

Good

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good Platform for Freshers to improve their knowledge

Cons

Only the thing is Prohance.

4.0

Aug 25, 2018

Not bad at all

Operations

Recommend

CEO approval

Business Outlook

Pros

No work pressure. Friendly work environment

Cons

Not too friendly cubicles amd pantries.

Viewing 733 - 735 of 1,109 Reviews

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Jobs at First Advantage

Customer Success Partner

Customer Success Partner- Retails, Hospitality & Entertainment

Mid-Market Sales Executive (US Remote)