Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"1) work from home (atleast for my role)" ((in 71 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 35 reviews)); "Good work environment to work" ((in 14 reviews)); "The only thing great about this company are the flexible hours." ((in 12 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 43 reviews)); "Low salary and nothing else" ((in 36 reviews)); "Poor leadership and management." ((in 24 reviews)); "The supervisor has no training skills or professionalism." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,109 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 14, 2018

Great Customer Service Team

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Caring, Personable, Down to Earth and Reliable = FADV Customer Care

Cons

Great Place to work. Nothing negative to report!

1.0

May 8, 2018

Slave Labor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overtime is available sometimes - nice.

Cons

You don't get Holidays. You can't get vacation approved. They change your hours and only give you 24 hours notice. Employee's life and needs are considered highly insignificant.

3.0

May 8, 2018

Okay company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Comfortable dress code and good staff

Cons

No growth, or career prospects

Viewing 754 - 756 of 1,109 Reviews

Top companies for "Compensation and Benefits" near you

cyberThink

3.5★Compensation & Benefits

Market Street Talent

4.4★Compensation & Benefits

Anzy Global

3.8★Compensation & Benefits

CGT Staffing

3.7★Compensation & Benefits

Jobs at First Advantage

Associate Customer Experience Specialist

Supervisor, Global Customer Care

Assistant Manager Concierge

Associate Customer Experience Specialist