First Advantage reviews

3.3

44% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
3.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great People ( Not the Senior Leaders though). Flexible Working and decent pay with travel.

Cons

Executive Leadership are in place but many have limited knowledge of the industry, Company is purely focused on the bottom line. Major clients are lied to on enhancements, resources and project commitments. Performance and Quality are overlooked to ensure cheap labour costs. Indian centres are dragging the company down in many areas simply due to lack of qualified staff and training despite repeated push back from senior account owners and Operations leaders. Get a new CEO who will really look at why there are so many EVP's.... and NOT enough boots on the ground. First Advantage has so much to offer but if you really look at their IN COUNTY presence you will find a lot of outsource work with limited oversight. I would urge any customer to seriously look at smaller screening firms who are ready and willing to upscale and provide a truly custom service that will better fit your needs at a MUCH lower cost. Big is not always better!

1.0
Oct 17, 2016

Strategic Accounts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home opportunity is a plus although you make up for it by being connected 24/7. I worked alongside some good people at the worker bee level but the smart ones moved on within six months.

Cons

Zero training. Zero ramp. You are on the hook from day one. I was put on one of the largest accounts in the first two months of my employment and went down with the ship. This is where careers go to die. Two VP's lied to my face multiple times and took credit for team successes while throwing major issues over the fence when they didn't have answers and needed someone to blame. No one takes responsibility for ANYTHING. My immediate bosses were unbalanced shells of where people used to be; no personality, no wit, no smarts, not healthy and their family life was non-existent.

4.0
Oct 6, 2016

Big Corporation Great Place to Grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of industry knowledge.

Cons

A little too big sometimes.

Viewing 859 - 861 of 1,108 Reviews

Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.