Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      44% would recommend to a friend

      (1,108 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jul 4, 2016

      Former Account Consultant

      Account consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning the background screening and drug testing industry. Also getting to know the clients and creating that partnership

      Cons

      There is literally no training except a few online courses. You can't service your clients if you don't have the proper training and support from management when you need it. Expect a heavy workload since they do not have enough account consultants. Some of the more tenured account consultants are hourly so they get paid overtime. The new account consultants are salaried and don't get overtime but have the same workload.

      avatar
      First Advantage Response
      9y
      Thanks for your response. As always we encourage employees to speak to their managers or HR about ways to improve. Internal conversation and collaboration will create the opportunity for positive change. Over the past year we are proud to have a formal sales training program with instructor-led classroom sessions. Our sales staff receives the most comprehensive and engaging sales training in the industry thanks to our training professionals who have over 20 years of experience equipping sales to help service our clients. We also expanded our talent development resource focus to provide additional, hands-on training to our account management staff.
      2.0
      Jun 25, 2016

      Specialist

      Verification specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits for their employees

      Cons

      Management does not care if the work is done correctly just as long as it gets done.

      avatar
      First Advantage Response
      9y
      Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. Please do reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!
      Viewing 883 - 885 of 1,108 Reviews
      Related searches: First Advantage jobs | First Advantage salaries | First Advantage benefits | First Advantage interviews
      ReviewsFirst Advantage reviews

      Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.