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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      44% would recommend to a friend

      (1,108 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Mar 22, 2016

      If I could give less than 0 stars I would!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked for a FADV subsidiary company based out of New York called Backtrack Reports. Literally the only Pro was my two co-workers I had next to me. We kept eachother sane.

      Cons

      My first job out of college and this gave me the opportunity to move to NYC. Pay was horrible, don't expect to live comfortably in NYC if you work here. Luckily I had some help from my parents which allowed me to live reasonably, otherwise I'd be a broke joke out on the street with their salary they offered. I didn't know any better coming out of college so I took the job. HORRIBLE MANAGEMENT... HORRIBLE! Not at all motivating, picks on everyone and anything if it's not done their way and not open to change. Health benefits are confusing as hell... if you still qualify to be under your parents health insurance then stay with them and save a little bit of your salary by declining the health benefits. Honestly I could write 10-12 pages of everything that is wrong for my company.

      3.0
      Mar 20, 2016

      Huge Company - Lots to Do

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with extensive reach. Lots of capital to make projects happen.

      Cons

      Technology is an obstacle. Management is in consistent fluctuation.

      avatar
      First Advantage Response
      10y
      Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. We also encourage you to reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!
      2.0
      Mar 12, 2016

      Poor management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The individuals performing the work are the superstars of this company. If given the right incentives and backed by strong company decisions FADV could have been a strong industry leader. There just are too many negatives to outweigh any positives.

      Cons

      Offshoring killed the reputation of the companies FADV acquired. Work fulfilled by offshore counterparts create rework for US staff, defeating any hope of picking up efficiencies. Instead of sending simple tasks offshore, risky and complex tasks are being completed by staff in India without the knowledge to perform the work consistently with little to no error. Offshoring can be done smartly- not here! What a mess- low employee morale, no real recognition, workload is unmanageable, quality of work is poor. AND technology! Technology sucks! They all interplay to make work miserable for employees. Knowledgable team members and management have either been let go or quit because of the stress created by offshoring or by cutting of expenses in critical areas. With a lack of staff, those left are doing more than double the usual work and have to answer to why they are not meeting goals/metrics. Isn't it obvious why?

      Viewing 904 - 906 of 1,108 Reviews
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      Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.