First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
3.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

well paid and option to work hybrid

Cons

very disorganised, my line manager had resigned the week I joined so I didn't have one for the first few weeks and any of my queries were passed on to someone else

avatar
First Advantage Response
4mo
Thank you for sharing your feedback. We’re glad the competitive pay and hybrid work option have contributed to a positive work experience. We’re also truly sorry that your onboarding felt disorganized. We understand how difficult it can be to start a new role without consistent support, especially when management transitions unexpectedly. Our People & Culture teams are actively working to strengthen onboarding processes and improve communication during team changes. We want to ensure employees always know where to turn when they need guidance. We appreciate your honesty and the work you do. Your feedback helps us continue to improve.
4.0
Feb 11, 2026

In my own opinion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Permanent work-from-home arrangement promoting work / life balance

Cons

Few opportunities for upward mobility

avatar
First Advantage Response
4mo
Thank you for sharing your feedback. We’re glad to hear that the work‑from‑home arrangement supports your work/life balance. We also appreciate your honesty about opportunities for upward mobility. Your growth matters to us, and our People & Culture teams continuously explore ways to strengthen career pathways, support development, and ensure employees feel they have room to learn, advance, and thrive here. We’re grateful for your feedback and for the work you do every day. Your perspective helps us continue evolving and building a culture we can all be proud of.
Viewing 25 - 27 of 1,108 Reviews

Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.