Does First Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Bank employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at First Bank?

57% of First Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Bank 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at First Bank?

Personal Banker (10) , Teller (7) , Branch Manager (6) , Customer Service Representative (CSR) (6) , Credit Analyst (4) , Bank Teller (3) , Personal Banker I (3) , Intern (2) , Personal Banker II (2)

What are the pros of working at First Bank according to real employee reviews?

"Great culture, which allows for you to do what’s best for the consumer" ((in 9 reviews)); "Great people to work for!" ((in 9 reviews)); "Good work/life balance" ((in 7 reviews)); "Take Care of their employees" ((in 4 reviews)); "Benefits are good and fair price." ((in 4 reviews))

What are the cons of working at First Bank according to real employee reviews?

"A lot of drama in departments and new, bad management made things tense for folks" ((in 7 reviews)); "Low Pay for job titles." ((in 6 reviews)); "Its all about who you know and dont expect upper management to correct their branch managers because they will just tell you they are the best manager ever." ((in 6 reviews)); "work hours could be a bit more flexible but its a bank and i know my manager does her best to accommodate which i appreciate" ((in 5 reviews)); "Low salary" ((in 4 reviews))

What are employees saying about First Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Bank layoffs and their outlook for job security at First Bank in 2026.

What are the top reviewed First Bank locations?

Greensboro , Charlotte , Southern Pines , Troy , Greenville , Raleigh , Winston-Salem , Denver , Sanford , Ocean Isle Beach , Shallotte , Wilmington , Nashville , Winchester , Kansas City , Hazelwood , Saint Louis , Gilbert , Ardmore , Biscoe , Asheville , Dunn , Washington , Houston , Chattanooga , Pensacola , Greenville , Greensboro , Atlanta , Lakewood

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First Bank

First Bank reviews

3.5

57% would recommend to a friend

(123 total reviews)

Michael Mayer

68% approve of CEO

61% positive business outlook

Ratings by category

3.5

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.3

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

First Bank has an employee rating of 3.5 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

123 reviews

3.0

Mar 14, 2022

Good to the customers

Loan support specialist

Recommend

CEO approval

Business Outlook

Pros

First Bank has an amazing customer service pyramid in place to ensure customers are treated with the utmost respect and provided with the best customer service. The bank's mission is to help customers realize their dreams and they strive to make those dreams a reality. If you want to be apart of that, this is a great company.

Cons

Not a lot of opportunities for back office employees to excel.

4.0

Feb 16, 2022

Good Company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Its a good work life balance.

Cons

Customer interactions can be difficult at times.

5.0

Feb 15, 2022

Head of facilities and project management

Head of property and facilities

Recommend

CEO approval

Business Outlook

Pros

Analytical, resourceful, achiever, team player, innovative, goal getter, managerial skill, data analytic

Cons

I am a Perfectionist and very focused person

Viewing 64 - 66 of 123 Reviews

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Jobs at First Bank

Customer Support Specialist I

Customer Support Specialist I

Customer Support Specialist I

Customer Support Specialist I

Fayetteville, NC

View job

Customer Support Specialist I