First Cash reviews

3.4

58% would recommend to a friend

(80 total reviews)

Rick Wessel

64% approve of CEO

58% positive business outlook

Reviews by job title

80 reviews

Reviews about "Culture"

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2.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, especially for the type of work. The job itself is interesting, and every day can be different, which helps keep things from becoming repetitive. There are opportunities to learn valuable skills and gain experience.

Cons

Management is inconsistent and often lacks clear communication. The company is extremely numbers-driven, sometimes at the expense of employee morale and customer service. There is clear favoritism in how employees are treated and recognized, which can be be discouraging for employees who consistently work hard. Work-life balance is also poor. Although the scheduled hours may not seem bad on paper, it's common to start at 9:00 a.m. and not get home until around 8:00 p.m., making for long days that leave little personal time. Better communication, more transparency, fair treatment of employees, and a healthier work-life balance would make a significant difference.

4.0
Jul 3, 2025

Been here a while

Recommend
CEO approval
Business Outlook

Pros

Comisión Vacation Store culture Schedule flexiblility

Cons

Management Base pay is dependent on commission Area can effect business Customers Store projections

1.0
May 27, 2025

Don’t work for them

Recommend
CEO approval
Business Outlook

Pros

Full time will definitely get your hours Customers are great

Cons

Racism Drugs and drinking are a problem with managers on the job You will be left alone with no help during training Your manager will show up 10 to 20 mins late and even though you were on time you won’t get compensation for your time sitting there and waiting They say if you speak up there a no retaliation policy but they don’t care retaliation is a big issue

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Glassdoor has 980 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.